Anthony Cummings

• Greeted guests, promoted specials and took orders.
• Assisted customers in choosing menu items by providing food complementing information.
• Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
• Trained team members to prepare sandwiches and other items according to instructions.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Role of a Generalist is to provide timely resolution on routine service inquiries. Generalists are expected to process incoming documents and make outbound calls on documents that require more information to resolve.

Assisting Merrill representatives and clients with document resolution and abandoned property via inbound calls and document processing. Requests include Options and Margin applications, Funds Transfer Service, Automated Funding Service, and Abandoned Property reinstatement. Efficiency and due diligence required to ensure timely, quality service.