Anthony Daniel
Newport News,VA
Summary
Dynamic Supply Specialist Non-Commissioned Officer with the Virginia Army National Guard, adept at optimizing logistics and inventory management. Proven track record in enhancing operational readiness and developing effective training programs. Detail-oriented and committed to professional standards, ensuring compliance and safety while managing assets valued over $1.5 million.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Supply Specialist Non-Commissioned Officer
Virginia Army National Guard
03.2024 - Current
- Managed supply chain logistics to ensure timely delivery of critical resources.
- Oversaw inventory control, optimizing stock levels and reducing shortages.
- Coordinated equipment distribution, maintaining operational readiness across units.
- Developed training programs for new personnel on supply procedures and protocols.
- Remained accountable for assets valued over $1.5 million.
- Managed inventory levels to ensure adequate supply availability and compliance with military standards.
Administrator Non-Commissioned Officer
Virginia Army National Guard
06.2020 - 02.2024
- Managed administrative operations, ensuring compliance with military regulations and policies.
- Coordinated scheduling and logistics for training exercises and missions, optimizing resource allocation.
- Managed administrative operations to support unit readiness and 97% mission success.
Brigade Small UAV Master Trainer
Virginia Army National Guard
01.2022 - 11.2022
- Led comprehensive training programs for diverse military personnel, enhancing operational readiness and skill proficiency.
- Developed and implemented training curricula to meet evolving mission requirements, ensuring alignment with strategic objectives.
- Maintained standardized commander's training programs by providing comprehensive in-house training to 45 new employees and 45 newly graduated and hired officers.
Squadron Communication Security Specialist (LE)
Virginia Army National Guard
09.2018 - 12.2021
- Developed and implemented security protocols to enhance operational safety and compliance.
- Conducted risk assessments to identify vulnerabilities and recommend mitigation strategies.
- Implemented security protocols to safeguard personnel and assets during operations.
- Developed and implemented security protocols to enhance protection of personnel and facilities.
Bartender
AMF Bowlero Lynnhaven
10.2016 - 12.2019
- Crafted and served a diverse range of cocktails, optimizing flavor profiles for customer satisfaction.
- Maintained inventory levels, ensuring availability of popular spirits and mixers for efficient service.
- Implemented streamlined processes for order-taking, enhancing speed of service during peak hours.
Warehouse Manager
Future Technologies LLC (COX Communication)
08.2016 - 09.2018
- Streamlined inventory management processes to enhance accuracy and reduce discrepancies.
- Implemented process improvements that increased overall warehouse efficiency by optimizing workflows.
- Oversaw maintenance of warehouse equipment, ensuring compliance with safety standards and regulations.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Oversaw daily warehouse operations, ensuring efficient inventory management and workflow optimization for over $500,000 of equipment and supplies.
Telecommunications Technician
Future Technologies LLC (COX Communication)
01.2014 - 06.2015
- Diagnosed and resolved telecommunications issues for residential and commercial clients.
- Installed, maintained, and upgraded telecommunication systems coaxial cables.
- Enhanced customer satisfaction by providing timely technical support for telecommunications services.
- Conducted thorough testing and troubleshooting of network components to ensure optimal performance.
- Managed and successfully completed approximately 10-12 troubleshooting work orders and 3-5 new installation per day for customers.
Customer Service Manager
Norfolk Ice Cream Company
08.2013 - 01.2014
- Led customer service team to enhance overall satisfaction and loyalty.
- Developed training programs improving staff performance and knowledge retention.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Customer Service Assistant Supervisor
Dunkin' Donuts
01.2012 - 10.2013
- Submitted reports to senior management to aid in business decision-making and planning.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Created customer support strategies to increase customer retention.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Identified customer service trends to provide recommendations for process and procedural improvements.
Customer Service Cashier
Dunkin' Donuts
11.2008 - 05.2011
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with menu selections, enhancing overall dining experience.
- Managed cash drawer, ensuring accurate cash handling and reconciliation at shift end.
- Trained new staff on operational procedures and customer service standards.
Customer Service Associate
Kentucky Fried Chicken
06.2005 - 04.2008
- Delivered exceptional customer service, ensuring positive dining experiences and resolving inquiries swiftly.
- Trained new team members on operational procedures and customer service protocols to enhance team efficiency.
- Handled cash transactions accurately, maintaining register integrity and balancing daily sales reports consistently.
- Delivered exceptional customer service, resolving inquiries and complaints efficiently.
Education
High School Diploma -
Bluestone Senior High School
Skipwith, VA07.2007
Skills
- Organized materials logistics
- Accurate demand prediction
- Equipment preventive maintenance
- Property & material management
- Occupational safety education
- Effective solution development
- Detail-oriented data management
- Strong focus on accuracy
- Recordkeeping and file management
- Effective team collaboration
- Effective multitasking
- Commitment to professional standards
Certification
- Small Unmanned Aircraft System Operator (Raven-DDL) , Tennessee Army National Guard Regional Training Institute - Nov 2018:Current
- Mission Command Digital Master Gunner, USARMY Fort Leavenworth Misson Command Center of Excellence - Nov2020:Current
- Heavy Weapons Leaders, USARMY Fort Benning Infantry School - Oct 2021:Current
- Small Unmanned Aircraft Systems Master Trainer, USARMY Fort Benning Infantry School - Nov 2021:Current
- Counter Unmanned Aircraft Systems, USARMY Vilseck, Germy Combined Arms Training Center Oct 2022:Current
- Marksmanship Master Trainer Course, USARMY Fort Moore Infantry School - Sept 2024:Current
Timeline
Supply Specialist Non-Commissioned Officer
Virginia Army National Guard
03.2024 - Current
Brigade Small UAV Master Trainer
Virginia Army National Guard
01.2022 - 11.2022
Administrator Non-Commissioned Officer
Virginia Army National Guard
06.2020 - 02.2024
Squadron Communication Security Specialist (LE)
Virginia Army National Guard
09.2018 - 12.2021
Bartender
AMF Bowlero Lynnhaven
10.2016 - 12.2019
Warehouse Manager
Future Technologies LLC (COX Communication)
08.2016 - 09.2018
Telecommunications Technician
Future Technologies LLC (COX Communication)
01.2014 - 06.2015
Customer Service Manager
Norfolk Ice Cream Company
08.2013 - 01.2014
Customer Service Assistant Supervisor
Dunkin' Donuts
01.2012 - 10.2013
Customer Service Cashier
Dunkin' Donuts
11.2008 - 05.2011
Customer Service Associate
Kentucky Fried Chicken
06.2005 - 04.2008
High School Diploma -
Bluestone Senior High School
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