Anthony Dansby
Indianapolis,IN
Summary
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
2
2
years of professional experience
Work History
ATC Digital Shopper
Walmart
12.2022 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Provided product advice to customers to help select most suitable items for individual needs.
- Worked productively with customers to meet order requirements and service expectations.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
Sandwich Artist
Subway
10.2022 - 12.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Assisted customers in choosing menu items by providing food complementing information.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Monitored inventory and requisitioned low-stock items.
Education
High School Diploma -
05.2025
Skills
- Order Fulfillment
- E-commerce strategy
- Promotional planning
- Shipping logistics
- Relationship Building
- Strong Work Ethic
- Excellent Communication
- Multitasking and Organization
- Teamwork and Collaboration
Timeline
ATC Digital Shopper - Walmart
12.2022 - Current
Sandwich Artist - Subway
10.2022 - 12.2022
James And Rosemary Phalen Leaership Academy - High School Diploma,