Anthony Davila
North Bergen Nj
Summary
Dynamic and results-oriented professional with a proven track record at Restaurant Depot and Best Western International, excelling in customer service and problem-solving. Demonstrated ability to enhance customer satisfaction and streamline operations, achieving significant improvements in efficiency. Skilled in inventory control and relationship building, adept at fostering positive experiences and driving business growth.
Overview
5
5
years of professional experience
Work History
Sales Associate
Restaurant Depot
03.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Handy Person
Best Western International
06.2020 - 12.2021
- Installed various home appliances to improve client comfort and convenience.
- Maintained high levels of quality control with meticulous attention to detail in all performed tasks.
- Prioritized urgent repair requests, minimizing downtime for clients experiencing critical issues.
- Completed complex projects within deadline, managing time efficiently between multiple tasks.
- Adapted to varied work environments, efficiently switching between residential and commercial projects as needed.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Installed new locks, door handles, and door closers.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Executed tasks within time and budget constraints.
- Installed and maintained plumbing and HVAC systems.
- Replaced worn or broken parts on machines and equipment.
- Reported issues to property manager so effective resolutions could be put into place.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Goal oriented
- Relationship building
- Outgoing personality
- Flexible schedule
- Stocking and receiving
- Sales expertise
- Retail store operations
- Inventory control
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Restaurant Depot
03.2022 - Current
Handy Person
Best Western International
06.2020 - 12.2021
High School Diploma -
Penn Foster Career School