Led programs such as worship, study, fellowship and service opportunities.
Provided spiritual care through visitation, counseling and prayer.
Organized and spearheaded community outreach programs focused on helping middle school students plan for college or vocational education opportunities and participate in local civic processes.
Coordinated and spearheaded programs to increase church members' service throughout community.
Supervised associate pastors and staff leading education, youth, pastoral care and older adult ministry programs.
Provided spiritual and administrative leadership to church and managed daily operations.
Fiber Optic Technician
Nash Construction
Saint Thomas , Virgin Islands
12.2013 - 12.2014
Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
Set up networks and computers for business and residential customers.
Installed and configured new devices and system components.
Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
Worked closely with network administrators and server engineers to deliver quality service.
Resolved problems, improved operations and provided exceptional service.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Successfully maintained clean, valid driver's license and access to reliable transportation.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Assistant Manager
Electric World
Saint Thomas , Virgin Islands
09.2007 - 12.2013
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Recognized staff for contributions to company success to foster engagement and increase productivity.
Developed strategy to increase sales and drive profits.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Monitored security to protect employees, customers and property.
Assisted in organizing and overseeing assignments to drive operational excellence.
Mentored team members to enhance professional development and accountability in workplace.
Increased employee performance and job satisfaction to strengthen retention and engagement.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.