Dynamic Line Crew Supervisor and with a proven track record at American Electric Power, AEP. Excelled in team management and technical knowledge, enhancing productivity and safety standards. Skilled in customer engagement and employee training, achieving significant improvements in workforce efficiency and client satisfaction. Expert in industry practices, with a focus on achieving and surpassing business goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Line Crew Supervisor
American Electric Power, AEP
12.2005 - Current
Kept detailed records of daily progress to identify and correct areas needing improvement.
Identified team weak points and implemented corrective actions to resolve concerns.
Resolved issues quickly to maintain productivity goals.
Settled crew member disputes by addressing problems quickly and providing successful mediation.
Adhered to company safety standards, Coast Guard rules and at-sea rescue procedures.
Instructed crew members in safe work practices and methods to reduce work-related injuries.
Monitored team members to verify work quality and address concerns.
Communicated effectively with upper management, team members, and customers to keep everyone informed.
Trained employees in time management and proper ways to complete job duties.
Established positive relationships with customers and colleagues through high standards of customer service.
Established and enforced policies and procedures to maintain high standards of work.
Set and oversaw weekly and special event menu plans.
Construct,maintain and provide reliable electric to our customers.
Provided storm restoration for serveral other utilitys
Test Driver
Transportation Research Center Inc.
06.2002 - 11.2005
Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Minimized liability by consistently following road rules when driving.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Worked flexible hours across night, weekend, and holiday shifts.
Updated logs and tracking documents accurately and according to schedule requirements.
Education
Associate of Applied Science - Electrical, Electronics Engineering Technologies
Itt Technical Institue
Dayton, OH
09.2003
Skills
Verbal and written communication
Customer Engagement
Team Management
Workforce scheduling
Technical knowledge
Employee Training
Industry Expertise
Interactive communication skills
Certification
Certified Line Mechanic, AEP - 2005 to present
CDL
CPR and First Aid
Smiths Driving
Pole top rescue and bucket truck rescuse
Timeline
Line Crew Supervisor
American Electric Power, AEP
12.2005 - Current
Test Driver
Transportation Research Center Inc.
06.2002 - 11.2005
Associate of Applied Science - Electrical, Electronics Engineering Technologies
Itt Technical Institue
Certified Line Mechanic, AEP - 2005 to present
CDL
CPR and First Aid
Smiths Driving
Pole top rescue and bucket truck rescuse
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