Summary
Overview
Work History
Education
Skills
Accomplishments
Experience
Education and Training
Timeline
Generic

Anthony Day

Washington

Summary


Professional hospitality leader prepared for supervisory role in steward management. Skilled in overseeing kitchen operations, maintaining cleanliness, and ensuring compliance with health standards. Known for fostering team collaboration and adaptability, consistently achieving operational goals. Reliable and adept at training staff, managing inventory, and optimizing workflows to meet evolving needs.

Overview

13
13
years of professional experience

Work History

Steward Supervisor

Marriott Mayflower
03.2022 - Current
  • Streamlined communication between front-of-house and back-of-house teams to improve overall efficiency and guest experience.
  • Conducted performance evaluations for team members, recognizing top performers while identifying areas requiring improvement or additional training opportunities.
  • Developed a strong rapport with kitchen staff, promoting a collaborative work environment that improved overall productivity.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Maintained high standards of cleanliness and sanitation in all areas, resulting in consistently positive health inspection reports.
  • Facilitated cross-training among stewarding team members, enhancing flexibility in staffing assignments to meet fluctuating demand levels efficiently.

Valet Parking Assistant Manager

MGM Resorts National Harbor
09.2020 - 10.2022
  • Managed parking and traffic control to facilitate vehicle flow in assigned area.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots.
  • Positioned barricades and gates to maximize traffic flow through parking lot.
  • Directed drivers to parking spots.
  • Established and maintained strong, positive relationships with surrounding businesses to create a mutually beneficial partnership for increased revenue opportunities.
  • Conducted regular safety meetings with staff members aimed at reinforcing best practices within the valet parking industry.
  • Worked closely with local law enforcement agencies when incidents occurred on property involving vehicles or guests under our supervision.
  • Addressed any personnel issues or conflicts promptly, fostering a positive work atmosphere among team members.
  • Collaborated with maintenance teams to ensure proper upkeep of the parking facility, including lighting, signage, and cleanliness standards.
  • Improved customer satisfaction by effectively managing valet parking operations and addressing guest concerns promptly.

Garde Cook

Marriott Wardman Park
06.2012 - 01.2021
  • Has prepared food for over 1000 people in banquets
  • Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
  • Cleaned and inspected galley equipment, kitchen appliances, and work areas
  • Cleaned and organized eating, service, and kitchen areas
  • Worked stations including pizza, omelet, soup, salad, sandwich, and dessert at a busy cafeteria
  • Responsible for the production and plating of desserts
  • Received and delivered quality products to restaurant from supply warehouse in a timely manner
  • Responsible for all garnishes for main courses, pasta, soups and potages
  • Managed food delivery for 200+ guests for special events
  • Supported all kitchen operations when chef was absent
  • Communicated with kitchen staff, dieticians, and doctors to assure compliance with complex and frequently changing dietary needs of clients
  • Maintained daily cleanliness of broiler and fryers
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
  • Executed daily production lists and goals
  • Filled beverage and ice dispensers
  • Helped with preparation, set-up, and service for catering events
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary
  • Loaded trays with accessories
  • Kept ice bins filled
  • Performed all transactions in a cordial, efficient and professional manner
  • Performed other tasks as assigned by the sous chef or chef
  • Placed clean dishes, utensils, and cooking equipment in storage areas
  • Placed food trays over food warmers for immediate service
  • Portioned, arranged, and garnished food, and served food to waiters or patrons
  • Prepared and served cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines
  • Prepared daily food items, and cooked simple foods and beverages
  • Prepared food items
  • Prepared food trays for both general and therapeutic diets, maintaining proper temperatures for hot and cold foods
  • Spoke with patrons to ensure satisfaction with food and service

Steward

Marriott Wardman Park
06.2012 - 01.2021
  • Has cleaned and operated 2 Dish Washing Machines
  • Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary
  • Conducted inventory and restocked items throughout the day
  • Cleaned and inspected galley equipment, kitchen appliances, and work areas
  • Cleaned and organized eating, service, and kitchen areas
  • Cleaned and sterilized equipment and facilities
  • Cleaned garbage cans with water or steam
  • Supervised kitchen staff of 20 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Placed clean dishes, utensils, and cooking equipment in storage areas
  • Stocked, organized, and cleaned kitchens and cooking utensils
  • Cleaned work areas, equipment, utensils, dishes, and silverware
  • Mopped floors and cleaned walk-in refrigerators and storage areas
  • Scraped and stacked dirty dishes, and carried dishes and other tableware to kitchens for cleaning
  • Set up and cleaned dish machine area checked temperatures and soap dispensing levels
  • Routinely cleaned work areas, glassware and silverware throughout each shift
  • Bussed tables, cleared, cleaned and set tables in a quiet and efficient manner

Summitt Server

Conrad Hilton
05.2019 - 03.2020

Rooftop Server that has served 10 lounge style tables small plates in a timely matter.

  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Monitored guests for intoxication and immediately reported concerns to management
  • Managed food resources, memorized orders and wrote patron's food orders on slips in 10-seat restaurant
  • Bussed and reset 10 tables per shift, working efficiently to keep dining room and work areas clean
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns

Room Service Attendant

Embassy Suites Crystal CIty
09.2018 - 09.2019
  • Over 200 suites with 5 Executive Suites on each of its 10 floors
  • Organized food platters, set up tables and identified each food portion.
  • Delivered food, condiments, and silverware to guest rooms to fulfill guest orders.
  • Answered quests inquiries and questions about hotel’s menu.
  • Respond to guest requests for assistance in timely and knowledgeable manner.
  • Assisted customers with carry-out service.
  • Bussed and reset 15 tables per shift, working efficiently to keep dining room and work areas clean.
  • Developed knowledge about products and sales items to answer shoppers' questions.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Managed food resources, memorized orders and wrote patron’s food orders on slips in 15-seat restaurant.

Cook

MGM National Harbor
02.2017 - 01.2018
  • Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler
  • Comprehensive knowledge of food and catering trends
  • Accurately and efficiently prepared healthy, delicious fish, meat and vegetable-based dishes
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
  • Positively engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for their business

Education

Bachelor of Arts - Graphic Design

Southern New Hampshire University
Hooksett, NH

High School Diploma -

Emerald High School
2009

Skills

  • Supply ordering ability
  • Food Standards enforcement
  • Valid Dc driver's license
  • Able to handle food products frequently
  • TIPS Server trained
  • Worked for three Celebrity Chefs
  • Has worked for Three Top 10 Hospitality Brands
  • Worked for a 5 star hotel
  • Safety procedures
  • Opened 2 Hotels
  • Sanitation standards
  • Task delegation
  • Waste reduction
  • Time management
  • Attention to detail
  • Multitasking ability
  • Organizational skills
  • Team leadership
  • Active listening
  • Effective communication

Accomplishments

  • Promoted to Crew Shift Leader after less than four months of employment.
  • Retail professional with extensive knowledge of the fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing and accessories.
  • Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure.

Experience

Cook Cashier,false,Cook Cashier,COOK,Restaurant & Food Service

Education and Training

true,other

Timeline

Steward Supervisor

Marriott Mayflower
03.2022 - Current

Valet Parking Assistant Manager

MGM Resorts National Harbor
09.2020 - 10.2022

Summitt Server

Conrad Hilton
05.2019 - 03.2020

Room Service Attendant

Embassy Suites Crystal CIty
09.2018 - 09.2019

Cook

MGM National Harbor
02.2017 - 01.2018

Garde Cook

Marriott Wardman Park
06.2012 - 01.2021

Steward

Marriott Wardman Park
06.2012 - 01.2021

Bachelor of Arts - Graphic Design

Southern New Hampshire University

High School Diploma -

Emerald High School