Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Decosta

San Antonio

Summary

Highly skilled Service Specialist with background in customer support and service management. Demonstrate strong communication skills, problem-solving abilities, and knowledge of industry best practices. Notable for enhancing customer satisfaction levels and improving operational efficiency in previous roles. High level of competence in handling complex tasks, delivering quality results, and contributing positively to team environments.

Overview

10
10
years of professional experience

Work History

Service Specialist

Ecolab
San Antonio
06.2023 - Current
  • Served as a reliable consultant and solutions expert for customers, making sure they achieved optimal outcomes and support from Ecolab’s products and services.
  • Consistently maintained an efficient schedule, ensuring timely completion of my route while proactively supporting ESRs and identifying NCS opportunities.
  • Successfully trained three colleagues who continue to thrive in their roles, reflecting the effectiveness of the guidance and support provided.
  • Obtained my Applicator License, Termite License, and Boom Lift/Scissor Lift Certifications to enhance my ability to drive NCS opportunities.

Store Manager

Dollar General
San Antonio
08.2018 - 06.2023
  • Executed schedules aligned with business needs and Dollar General standards.
  • Exceeded store sales metrics by 140% through effective vendor and associate collaboration.
  • Developed plans based on projected sales metrics set by Dollar General.
    Maintained facilities in a customer-ready condition by leading by example.
  • Scheduled shifts for associates to meet business demands, filling gaps as necessary.
  • Built strong relationships with vendors to enhance merchandising strategies.
  • Proactively addressed business needs to ensure operational efficiency.

Inventory Management Specialist

Walmart
San Antonio
02.2015 - 08.2018
  • Maintained inventory accuracy standards established by Walmart through effective team organization.
  • Coordinated and oriented associates to execute inventory accuracy policies efficiently.
  • Proactively managed personal schedule to align with Walmart's requirements for inventory accuracy.

Education

Warren
San Antonio
06-2013

Skills

  • Customer service
  • Technical support
  • Regulatory compliance
  • Inventory management
  • Employee training
  • Sales forecasting
  • Route optimization
  • Problem solving
  • Time management
  • Effective communication
  • Team development

Timeline

Service Specialist

Ecolab
06.2023 - Current

Store Manager

Dollar General
08.2018 - 06.2023

Inventory Management Specialist

Walmart
02.2015 - 08.2018

Warren

Similar Profiles

CREATE PROFILE