ANTHONY DEGREZIA
New York,NY
Summary
- I'm a driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
- I'm a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
General Manager
Annarella Ristorante
01.2023 - 08.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Restaurant Owner/Operator
Tableside Italian Cook Shoppe
03.2017 - 08.2022
- Developed and implemented comprehensive business plan to maximise restaurant success.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Maximized quality assurance by completing frequent line checks.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Oversaw food preparation and monitored safety protocols.
- Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
- Recruited, hired, and trained talented staff to fill vacancies.
- Managed payroll, daily deposits, and cost controls.
- Motivated staff to perform at peak efficiency and quality.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Purchased food and cultivated strong vendor relationships.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Supervised daily activities of restaurant and15 employees.
- Oversaw food preparation and monitored safety protocols
- Maintained effective supply levels by monitoring and reordering food stock and dry goods
- Set employee schedules, delegated work, and monitored food quality and service performance
- Monitored and adjusted pricing, discounts and promotions to maximize profitability
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Verified prepared food met standards for quality and quantity before serving to customers.
Food and Beverage Manager
Roosevelt Hotel
02.2014 - 01.2017
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Maintained highest standards for beverage quality and service.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Purchased food and cultivated strong vendor relationships.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
- Managed bar and wait staff and directed hiring program.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
Restaurant General Manager
Degrezia Ristorante
10.2006 - 09.2013
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Correctly calculated inventory and ordered appropriate supplies.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Led and directed team members on effective methods, operations, and procedures.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Maintained facility and grounds to present positive image.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Orchestrated positive customer experiences by overseeing every area of FOH operations.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Set clear expectations and created positive working environment for employees.
- Built and leveraged community relationships to drive business and maximize catering programs.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
Finance Associate
Bear Stearns
03.2005 - 04.2006
- Worked on behalf of companies to buy and sell financial instruments.
Education
Bachelor of Arts - Business Economics
Fordham University
The Bronx, NY05.2004
Skills
- Strategic planning
- Budgeting
- Kitchen staff coordination
- Scheduling
- Cost controls
- Workflow planning
- Staff supervision
Timeline
General Manager
Annarella Ristorante
01.2023 - 08.2024
Restaurant Owner/Operator
Tableside Italian Cook Shoppe
03.2017 - 08.2022
Food and Beverage Manager
Roosevelt Hotel
02.2014 - 01.2017
Restaurant General Manager
Degrezia Ristorante
10.2006 - 09.2013
Finance Associate
Bear Stearns
03.2005 - 04.2006
Bachelor of Arts - Business Economics
Fordham University