Anthony De La Paz
Jacksonville,FL
Summary
Dedicated professional with strong customer service skills and effective communication. Experienced in managing appointments and ensuring a welcoming environment, contributing to improved customer satisfaction.
Overview
2
2
years of professional experience
Work History
Workshop Assistant
Private workshop
Jacksonville, Florida
03.2025 - 08.2026
- Collaborated with team members to streamline workshop setup processes.
- Assisted in organizing workshop materials and tools for daily tasks.
- Maintained cleanliness and organization of the workshop environment.
Front Desk Assistant
Publix
Jacksonville, Florida
01.2025 - 05.2026
- Greeted customers warmly, addressing inquiries and requests to enhance customer satisfaction.
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
- Managed phone calls and directed them to appropriate departments.
- Scheduled appointments and maintained accurate records to ensure smooth front desk operations.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained a clean and organized front desk area for optimal service.
- Handled customer complaints professionally, escalating issues to management to facilitate timely resolutions.
Education
High School Diploma -
Mandarin High School
Jacksonville, FL05-2026
Skills
- Workshop organization
- Workshop setup
- Appointment scheduling
- Time management
- Customer service
- Team collaboration
- Effective communication
- Excellent communication skills in English and Spanish
Timeline
Workshop Assistant
Private workshop
03.2025 - 08.2026
Front Desk Assistant
Publix
01.2025 - 05.2026
High School Diploma -
Mandarin High School