ANTHONY DELEON
Visalia,CA
Summary
To obtain full time employment to enhance career development. I would like to utilize my existing knowledge and experience to assist the environment in which I am placed. Experienced Assistant Director with a strong track record in strategic planning, budget management, and team leadership. Skilled in streamlining operations and bringing projects to completion on time and within budget. Demonstrated success in fostering high-performance teams through proactive communication and comprehensive training programs. Proven ability to make positive impacts on organizational efficiency and effectiveness.
Overview
26
26
years of professional experience
Work History
Customer Service
O'Reillys
Dinuba, USA
01.2024 - Current
- Conducted routine cycle scans, ensuring new inventory was tracked.
- Handled shipping and receiving of merchandise including new and used items.
- Facilitate customer order processing for in-store and online purchases.
- Provided efficient installation of batteries and windshield wipers.
- Processed sales and returns while providing excellent customer service.
- Ensured timely and accurate deliveries.
- Assisted in managing business accounts.
- Adjusted sales pricing strategies.
General Labor
Dryers
Tulare, USA
01.2023 - 01.2024
- Crafted high-quality chocolates and ice creams.
- Executed packaging tasks on line seven efficiently.
- Handled sanitation and packing line 8 responsibilities.
- Handled breakdown and reassembly of tubs for line 12 sanitization.
- Enhanced operational performance with thorough maintenance and reassembly.
- Oversaw sanitation processes, increasing overall cleanliness.
Asst. Director
CSET
Visalia, USA
01.2004 - 01.2023
- Managed recycling program operations.
- Delivered public presentation on recycling.
- Led efforts to engage with local communities through various programs.
- Managed e-waste collection efficiently.
- Managed training programs for crews exceeding 80 members.
- Managed fleet, repaired and maintained vehicles.
- Assigned routes each day.
- Implemented comprehensive safety training programs.
- Coordinated logistics for incoming and outgoing deliveries.
- Managed inspection processes to uphold quality and safety.
- Led Cal Trans project supervision for Tulare, Kings, and Kern Counties.
Inventory control
Golden Valley Dairy Products
Tulare, USA
01.2002 - 01.2004
- Oversaw inventory control for dry and cheese products.
- Entered data accurately into database.
- Operated forklift equipment to transport materials.
- Managed shipping and receiving tasks efficiently.
- Facilitated efficient workflow on the assembly line.
- Ensured quality control during cheese inspection process.
- Enhanced cost-effectiveness in packaging operations.
- Coordinated palletizing activities for optimized outcomes.
Quality Reviewer and Audit Analyst
BCBS
Visalia, USA
01.2001 - 01.2004
- Ensured accuracy in all stages of insurance claim processing.
- Guaranteed correct implementation of policies and benefits on all claims.
- Identified and communicated incorrect claims to adjustment team for correction.
- Provided quality report for review by claims processor and manager.
Crew member
McDonalds
Visalia, USA
01.1999 - 01.2002
- Coordinated preparation of orders.
- Processed customer orders.
- Maintained stock levels on a regular basis.
- Implemented effective inventory control processes.
- Ensured secure store operations at start and end of day.
- Elevated customer satisfaction levels.
Education
High School Diploma -
Exeter Union High School
Exeter, CA01.1999
Skills
- Team Leadership
- Staff Management
- Employee Development
- Effective Presentation Skills
- Effective Public Speaking
- 10 key
- Problem solving
- Microsoft word/Excel
- Customer service advocacy
- Customer service best practices
- Customer service training
- Healthcare customer service
- Retail sales customer service
- Customer service leadership
- Sales and customer service
- Fast food customer service
Timeline
Customer Service
O'Reillys
01.2024 - Current
General Labor
Dryers
01.2023 - 01.2024
Asst. Director
CSET
01.2004 - 01.2023
Inventory control
Golden Valley Dairy Products
01.2002 - 01.2004
Quality Reviewer and Audit Analyst
BCBS
01.2001 - 01.2004
Crew member
McDonalds
01.1999 - 01.2002
High School Diploma -
Exeter Union High School