Anthony De-O'leo
Miami Gardens,FL
Summary
As a University of Miami graduate with a major in Psychology and a minor in Political Science, I bring a strong foundation in understanding human behavior, organizational dynamics, and regulatory compliance. I am seeking an opportunity in human resources where I can apply my analytical skills to support workplace policies, foster employee engagement, and ensure adherence to regulations. Skilled in gathering and analyzing data, preparing detailed reports, and collaborating with diverse teams, I excel in creating safe and inclusive environments that prioritize both employee well-being and organizational success. With a commitment to integrity, adaptability, and effective communication, I am dedicated to upholding company values while driving strategic HR initiatives to enhance workforce performance and satisfaction.
Overview
7
7
years of professional experience
Work History
Gaming Commissioner
Seminole Tribe of Florida
07.2024 - Current
- Observes casino activities to ensure adherence to all policies, procedures and regulations. Reports any suspicious activities and/or irregular circumstances to the casino management team.
- Monitors compliance with the internal control standards and regulations for the gaming operation.
- Cooperates with casino management and casino security team to ensure customer and employee safety.
- Fingerprints all gaming facility employees on an as needed basis.
- Communicates daily with the casino surveillance department and/or other operational department heads in order to monitor, identify areas of concern and investigative any suspicious activities and/or irregular circumstances.
- Adheres to all Seminole Tribe of Florida policies and procedures. Adheres to the Rules and Regulations as set by the Seminole Tribal Gaming Commission (STGC) and works within the guidelines of the Tribal Internal Control Standards (TICS).
- Abides by STGC confidentiality rules and regulations.
Uber Driver
Uber
08.2020 - 05.2024
- Operated as an Uber driver, effectively managing day-to-day responsibilities to provide reliable transportation services.
- Maintained a clean and well-maintained vehicle, ensuring the safety and comfort of passengers.
- Demonstrated excellent customer service skills by communicating courteously and professionally with customers.
- Navigated efficiently through diverse routes to optimize travel time and enhance passenger experience.
- Managed financial transactions and upheld a high level of integrity in handling payments.
- Adapted to dynamic and unpredictable situations with a calm and resourceful demeanor.
- Committed to providing a positive and enjoyable ride-sharing experience for passengers.
Activity Director Shadowing
Heart land Medical Center
06.2018 - 08.2018
- Managed daily operations at a nursing home, overseeing the coordination of activities and creating monthly calendars to enhance the quality of life for elderly residents.
- Demonstrated a keen understanding of emotional well-being by regularly engaging with and assessing the emotional status of patients.
- Fostered a supportive environment and addressed individual needs with empathy and compassion.
- Collaborated with the healthcare team to ensure residents received personalized care.
- Committed to maintaining a positive and nurturing atmosphere for elderly individuals.
Brand Representative
Hollister Co.
11.2017 - 12.2018
- As a dedicated team member, I took on various responsibilities, including greeting customers with genuine warmth and assisting them in finding the perfect clothing items tailored to their style and preferences.
- My exceptional patience and attentive listening skills ensured that every customer interaction was meaningful and productive.
- Handling inquiries and concerns with professionalism and grace, I consistently exceeded expectations in delivering exceptional service.
- My commitment to fostering positive interactions not only enhanced the customer experience but also contributed to the overall success of the store.
Education
Bachelors - Psychology, Political Science
University of Miami
Miami12.2023
Skills
- Collaboration: Skilled at working with diverse teams to achieve common goals and foster a positive workplace culture
- Integrity: Dedicated to upholding ethical standards and maintaining honesty in all professional interactions
- Proficient in Microsoft Office: Expertise in Word, Excel, PowerPoint, and Outlook for efficient documentation, analysis, and communication
- Problem-Solving: Adept at identifying challenges, developing creative solutions, and implementing them effectively
- Crisis Management: Experienced in navigating high-pressure situations with composure and strategic planning
- Data Analysis: Capable of collecting, interpreting, and reporting data to inform decision-making and improve processes
Coursework
- State Government and Politics
- Introduction to Public Policy
- Abnormal Psychology
- Psychology of Drugs & Behavior
Timeline
Gaming Commissioner
Seminole Tribe of Florida
07.2024 - Current
Uber Driver
Uber
08.2020 - 05.2024
Activity Director Shadowing
Heart land Medical Center
06.2018 - 08.2018
Brand Representative
Hollister Co.
11.2017 - 12.2018
Bachelors - Psychology, Political Science
University of Miami
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