Anthony Dewayne Crow Jr.
Monroe,LA
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Proficient leadership capabilities, and ready to tackle on any role to contribute to my job success.
Experienced with personal training and client-focused fitness plans. Utilizes motivational techniques to engage clients and drive progress. Track record of effective communication and adaptability in dynamic environments.
Fitness professional with commitment to high standards and results-driven practices. Proven experience in developing tailored fitness plans and guiding diverse clients to achieve their goals. Focuses on team collaboration and adaptability, with recognized skills in client assessment and motivational techniques. I'm a very coachable, teachable hardworking impactful individual!
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fitness Coach
Anytime Fitness
08.2025 - Current
- Developed customized fitness programs tailored to individual client goals and needs.
- Conducted one-on-one training sessions, ensuring proper technique and safety protocols.
- Monitored client progress, adjusting plans to optimize results and maintain motivation.
- Educated clients on nutrition and lifestyle choices to enhance overall health outcomes.
- Led group fitness classes, fostering community engagement and teamwork among participants.
- Implemented client feedback systems to refine services and improve satisfaction rates.
- Mentored junior coaches, providing guidance on training techniques and client management strategies.
- Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.
- Developed strong member relationships with caring and collaborative approach.
- Instructed on proper use of equipment for safety of all members.
- Facilitated ongoing communication between trainers, staff, and management to maintain a cohesive team environment focused on delivering quality service.
- Collaborated with other fitness professionals to develop innovative and engaging group exercise programs.
- Modified workout plans according to fitness levels and medical considerations.
- Offered guidance on injury prevention measures during workouts, minimizing downtime due to physical setbacks or strains.
- Stayed up-to-date on industry trends and techniques, continually refining personal training skills for maximum results.
Amazon Delivery Driver
Fancy Footwork
09.2024 - 05.2025
- Delivered packages efficiently, ensuring timely arrival at customer locations.
- Navigated routes using GPS technology to optimize delivery schedules.
- Maintained accurate logs of deliveries and vehicle inspections.
- Assisted in training new drivers on safety protocols and operational procedures.
- Coordinated with dispatch to handle changes in delivery assignments effectively.
- Enhanced route efficiency through analysis of traffic patterns and delivery zones.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Service Center Representative
Sedgwick
09.2021 - 09.2024
- Documented, researched and resolved customer service issues.
- Collaborated across departments to escalate customer-related issues.
- Collaborated with colleagues and co-workers to demonstrate great customer experience
- High quality customer surveys and achieved the most overtime on my team!
- Managed claims processing using proprietary software to ensure timely resolution for clients.
- Analyzed client feedback to identify areas for improvement in service delivery protocols.
- Maintained detailed records of customer interactions, ensuring accurate documentation for future reference or follow-up actions.
- Contributed to the achievement of team goals through consistent personal performance metrics surpassing objectives.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved accounting, service and delivery concerns.
Call Center Representative
Verizon
03.2021 - 08.2021
- Handled caller needs for sales, service and account problems.
- Complied with classified data security and confidentiality policies to safeguard customer information.
- Understood client needs and assisted on relevant products, services or opportunities.
Merchandise Associate
Lowe's
06.2020 - 03.2021
- Demonstrated proper shelf locations by checking style numbers, bin locations and product documentation.
- Stocked and rotated 75% of products on store floor in coolers, bins and shelves.
- Maintained inventory by checking in deliveries, pricing items and stocking merchandise.
Assembly Line Production Worker
Lennox
02.2020 - 06.2020
- Moved raw materials to prepare for processing and product assembly.
- Help assemble air conditioners in a efficient time
- Learned new processes for assembly and equipment operations to support overall factory success.
- Worked on the fastest production line
Garden Center Associate
Walmart
05.2017 - 02.2020
- Demonstrated proficient cleaning of store aisles, shelves, and displays to provide welcoming shopping experience for customers.
- Kept plants healthy with regular watering and care.
- Recommended to assist other department and stores.
Education
High School -
Ouachita Parish High School
Monroe, LA05.2017
Skills
- Call Center Experience
- Complaint Handling
- Workload prioritization
- Process Improvement
- Leadership
- Work ethic
- Teamworker
- Motivator
- Strength training
- Fitness assessments
- Goal setting
- Rehabilitation exercises
- Youth fitness
- Health promotion
- Breathing techniques
- Kettlebell training
- Pilates instruction
- Nutrition coaching
- Myofascial release
- High-intensity interval training
- Circuit training
- Flexibility training
- Aerobic exercise
- Resistance band training
- Personal training
- Nutrition guidance
- Nutrition and weight loss management
- Exercise programming
- Group classes
- Mobility techniques
- Client motivation
- Customer service
- CPR certified
- Leadership and coaching
- One-on-one coaching
- Active listening
- Heartsaver first aid CPR AED
- Certified personal trainer
- Certified strength and conditioning specialist
Certification
- CPT - Certified Personal Trainer (ISSA)
- CGFI - Certified Group Exercise Instructor (ISSA)
- Certified Exercise Recovery (ISSA)
- Certified nutrition coach (ISSA)
- Certified all lines adjuster (Texas)
Timeline
Fitness Coach
Anytime Fitness
08.2025 - Current
Amazon Delivery Driver
Fancy Footwork
09.2024 - 05.2025
Service Center Representative
Sedgwick
09.2021 - 09.2024
Call Center Representative
Verizon
03.2021 - 08.2021
Merchandise Associate
Lowe's
06.2020 - 03.2021
Assembly Line Production Worker
Lennox
02.2020 - 06.2020
Garden Center Associate
Walmart
05.2017 - 02.2020
High School -
Ouachita Parish High School
Texas
- Adjuster
- Processed claims consistent with client and corporate policies, procedures and best practices while upholding compliance with statutory, regulatory and ethical requirements.
- Exercised proper judgment and decision making to analyze claims exposure, determine proper action and appropriately settle claims.
- Guided clients through claims procedures and resolved minor complaints during claims-handling process.