Anthony Diaz
Middletown,NY
Summary
Reliable associate with 5 years of extensive brand experience and team building, looking to further their skillset and knowledge to continue growing within the company.
Overview
7
7
years of professional experience
Work History
Nike Stretch Specialist
Nike Warehouse
11.2023 - Current
- Point of contact for daily intake and efficient processing of shipment
- Delegate and task out employees to complete daily business needs
- Strong partnership and communication with the store team to ensure proper product flow
- Developed a strong team morale focused on employee engagement, collaboration, and continuous feedback for improvement on work environment
- Monitored and analyzed daily metrics to identify and make necessary product adjustments.
Nike Community Champion
Nike Community Ambassador
10.2017 - Current
- Successfully organized and hosted 10+ NCA events within the community
- Built sustainable partnerships in the community to host ongoing NCA events
- Attends monthly district NCA calls to promote Community events out of the Service Center
- Assisted in certifying and onboarding new athletes in the building for NCA to encourage high participation
- Attended 2019 NCA Summit in Boston to further connections and network with other stores around NCA
Warehouse Associate
Nike Warehouse
06.2023 - 11.2023
- Off loaded product daily from shipment trucks
- Collaborated with other athlete's to achieve daily objectives and complete tasks efficiently.
- Accurately and efficiently fulfill product replenishment
- Shifted to the store to execute product flow when additional support is needed
- Transportation of product to the store from the warehouse hourly
- Upkeep of daily stockroom maintenance of accurate bin integrity and back stocking of shipment.
Ride Operator
Legoland New York
02.2023 - 06.2023
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Cleaned rides to minimize spread of germs by wiping down handles and removing trash.
- Covered a variety of different locations within the park to ensure all business needs were being met
- Strong knowledge around operations and proper safety protocol's
Sales Associate/ Pro Athlete
Nike Woodbury Factory Store
10.2017 - 04.2021
- Exercised strong leadership skills amongst peers
- Communicated with diverse group of athletes and leadership to maintain positivity and good team morale.
- Provided premium customer service to assist in product selection.
- Informed consumers about further knowledge of the brands' apps and digital features
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Implemented new processes around seamless sales to encourage online sales in the building
- Mentored and onboarded new team members
- Ran point on over 20 new hire group trainings.
Education
Associate of Applied Science - Business Administration
Columbia Greene Community College
Hudson, NY05.2021
High School Diploma -
Our Saviour Lutheran
The Bronx, NY06.2017
Skills
- Time Management
- Bilingual in English and Spanish
- Strong Communication Skills
- Team Leader
- Box Truck Licensed Driver
- Reliable and Efficient
- Public Speaking
- Proactive
- Strong understanding of business needs and goals
Accomplishments
- Nike Woodbury Best Year Ever $58,000,000.
- NVS/NSO Best Month Ever $7,382,541.
- 2x NVS/NSO Best Week Ever $2,056,718.
- NVS/NSO Best Day Ever $771,979.
- Worked directly with new hires to complete over 20 RTC Trainings.
- Attended Nike Community Ambassador Regional Training Summit 2019
Languages
Spanish
Native or Bilingual
Timeline
Nike Stretch Specialist
Nike Warehouse
11.2023 - Current
Warehouse Associate
Nike Warehouse
06.2023 - 11.2023
Ride Operator
Legoland New York
02.2023 - 06.2023
Nike Community Champion
Nike Community Ambassador
10.2017 - Current
Sales Associate/ Pro Athlete
Nike Woodbury Factory Store
10.2017 - 04.2021
Associate of Applied Science - Business Administration
Columbia Greene Community College
High School Diploma -
Our Saviour Lutheran