Anthony Manuel Diaz
Camden,USA
Summary
Experienced professional with a strong track record in teaching, developing, and completing tasks. Extensive knowledge in report writing, computer software, and management skills. Adaptable to various situations, demonstrating an exceptional work ethic, effective communication, and strong leadership attributes. Committed to delivering high-quality outcomes and driving success in all endeavors.
Overview
10
10
years of professional experience
Work History
Front End Supervisor | Head Cashier | Cashier
The Home Depot
Mount Laurel, NJ
01.2021 - Current
- Oversaw employee performance, correcting issues to enhance operational efficiency and meet productivity targets.
- Coached employees on sales techniques, conflict resolution, and customer service strategies.
- Cross-trained in Customer Service Department to resolve customer conflicts effectively.
- Implemented initiatives to improve employee morale and optimize production processes.
- Mentored new team members on POS system functionality and achieving sales objectives.
Billing And Authorizations
Bayada Home Health
Pennsauken, NJ
08.2016 - 01.2021
- Cultivated interpersonal skills by building positive relationships with others.
- Managed rejected and denied claims, processed appeals, and entry or submission of claims through online systems, and supported the credit balance review process.
- Generated the Private Pay Billing independently.
- Worked in a team of 5 people to create an efficient way to address our rejection and denial process.
- Generated and tracked NC Medicaid claims monthly.
Intern
RSG Investigations LLC
Camden, NJ
08.2016 - 01.2017
- Received, sorted, evaluated, and distributed incoming mail to appropriate recipients in a timely and organized manner.
- Processed and fulfilled public requests for court records and legal documents under established procedures and guidelines.
- Prepared documentation to allocate to the Court.
- Oversaw and reviewed incoming submissions to identify and prioritize documents requiring special handling or expedited processing.
- Prepared written communications, including form letters and standard replies, to efficiently address routine inquiries.
Education
Bachelor of Science - Business Administration
Rutgers University At Camden
Camden, NJ05-2027
Associate Of Science - Business Administration
Camden County College
Blackwood05-2019
Skills
- MS Word and MS PowerPoint
- Innovative
- Emotional Intelligence
- Situational Adaptability
- Leadership Skills
- Problem-solving
- Teamwork
- Organization
- Flexible
- Multitasking
- Proficient in MS Excel
- Communication skills
Timeline
Front End Supervisor | Head Cashier | Cashier
The Home Depot
01.2021 - Current
Billing And Authorizations
Bayada Home Health
08.2016 - 01.2021
Intern
RSG Investigations LLC
08.2016 - 01.2017
Associate Of Science - Business Administration
Camden County College
Bachelor of Science - Business Administration
Rutgers University At Camden