Anthony Di Iulio
Lake Worth,FL
Summary
Highly-motivated aviation professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills bringing 18 years of experience to the Aviation and Crew Scheduling/Customer Service industry.
Overview
25
25
years of professional experience
Work History
Executive Client Concierge
Volato Airlines
02.2024 - Current
- Work with VIP clients in order to assure the utmost comfort when traveling.
- Managed multiple client accounts, ensuring timely delivery of services.
- Ensured client privacy by adhering to strict confidentiality policies, maintaining trust in the concierge service and protecting sensitive personal information at all times.
- Conducted extensive research on behalf of clients, providing detailed information and recommendations for various requests such as dining options, entertainment venues or local attractions.
- Proactively anticipated client needs by maintaining an in-depth understanding of their preferences and requirements.
Crew Tracking Analyst
American Airlines, Crew Tracker. IOC
06.2017 - 12.2022
- Assistance in LUS and LAA systems integration
- Train new team members
- Analyze flight data to ensure on time departures
- Analyze crew data and audit crew legalities
- Ensure flights run on time with minimal delays
- Ensure crews stay within contractual and FAA Regulations
- Reschedule crew to ensure airline timeliness
- Book hotels and shuttles within a reasonable price
- Work with a team under pressure to repair trips in a timely manner.
Inflight Crew Scheduling Supervisor
United Airlines WHQ
06.2011 - 12.2016
- Scheduling and rescheduling crew members to meet the needs of the operation
- Book crew hotels per contract
- Monitor legalities per FAR 117.
- Assign crew members to trips using the order of assignments
- Utilized information-gathering techniques while analyzing and identifying implications to make correct planning and scheduling decisions.
- Developed effective scheduling processes to achieve production objectives.
- Managed schedules of team of 40 personnel to keep shifts properly staffed.
Firefighter/ EMT
Glendale Fire Protection District
06.2007 - 07.2010
- Provide emergency medical services
- Participate in pre-fire planning, fire prevention and education programs
- Responded immediately to alarms for fires, vehicle accidents and other emergency situations.
- Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
Inflight Crew Scheduling
United Airlines WHQ
06.1999 - 12.2005
- Scheduling and rescheduling crew members to meet the needs of the operation
- Book crew hotels per contract
- Monitor legalities per FAR 117
- Assign crew members to trips using the order of assignments.
Education
EMT-B Certified, HAZMAT/Fire Science 1,2 -
Glenside Fire Science Academy
Glendale Heights, ILAssociate Degree - Criminal Justice
University of Thunder Bay-Lakehead
05.1999
High School Diploma -
Glenbard North High School
Carol Stream, IL05.1997
Skills
- Creativity
- Operations Planning
- Crew Training
- Flexibility
- Time Management
- Work Ethic
- Communication Skills
- Leadership
- Travel Arrangements
- Strong Work Ethic
- Customer Service
- Hospitality
- Excellent Multitasking
Affiliations
- United Airlines Crew Scheduling Advisory Board
- United States Hockey League Alumni
- Member Thunder Bay Flyers (USHL) Tier1 Junior A Hockey
- Coached Hockey for Juniors: Addison, IL, Woodridge, IL, Bensenville, IL
Timeline
Executive Client Concierge
Volato Airlines
02.2024 - Current
Crew Tracking Analyst
American Airlines, Crew Tracker. IOC
06.2017 - 12.2022
Inflight Crew Scheduling Supervisor
United Airlines WHQ
06.2011 - 12.2016
Firefighter/ EMT
Glendale Fire Protection District
06.2007 - 07.2010
Inflight Crew Scheduling
United Airlines WHQ
06.1999 - 12.2005
EMT-B Certified, HAZMAT/Fire Science 1,2 -
Glenside Fire Science Academy
Associate Degree - Criminal Justice
University of Thunder Bay-Lakehead
High School Diploma -
Glenbard North High School