Anthony Discipio
Eagle River,WI
Summary
Determined work ethic in applying and achieving more skills to make myself a more valuable employee. Follow directions to specific request and do not stop until job is complete. Experience in handling difficult customers and co workers has developed a skill of deescalation.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager
Your Boat Club
08.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
Subcontractor
Neville Builders LLC
11.2024 - 03.2025
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with homeowners to ascertain specifics of project.
- Worked closely with general contractor on completion of punchlists tasks.
- Developed effective improvement plans in alignment with goals and specifications.
- Devised and implemented processes and procedures to streamline operations.
Roofer Helper
AAA Roofing and Gutters
05.2021 - 06.2021
- Supported team members in completing projects on time through effective communication and coordination with fellow Roofer Helpers.
- Learned from experienced Roofers on proper safety protocols and procedures, minimizing risk during all roofing tasks.
- Collaborated closely with teammates to ensure consistent quality across all aspects of a project from start to finish.
- Gained knowledge on various roofing techniques and materials through constant observation, enabling better assistance in future projects.
Lead Dock hand
Your Boat Club
Eagle River, WI
05.2016 - 08.2020
- Kept storage areas organized, clean and secure to fully protect company assets.
- Lifted and slid packages to designated areas for application on present work orders.
- Managed three other dock hands in assisting customers with rentals.
- Assisted in some tech work and boat deliveries both on land and across the chain of lakes.
- Assisted in major landscaping project that involved moving rocks above 50lbs and set in a pathway that was made of cobblestone.
- Care took on the property which included setting and staining a fence, painting the rental building, staining the docks, mowing, and repairing whichever needed it.
- Learned multiple registry systems including point of sale.
- Managed and organized the paperwork for the 183 storage customers that were serviced through the off season.
Education
Associate of Science - Counseling Psychology
Evangel University
Springfield, MO 08.2018 - 06.2022
High School Diploma -
Northland Pines High School
Eagle River, WI05.2017
Skills
- Materials handling
- Product verification
- Shipping and receiving
- Inventory organization
- Reading comprehension
- Conflict resolution
- Excellent work ethic
- Responsible
- Maintenance & Repair
Learning new trade skills
Through access to the right people and my home addition I have had access to hanging drywall, painting, laying carpet, and doing some wood work. I desire to have a novice in all trades because of their value and my enjoyment in learning them. My experience has spread since the early years of my life which included shadowing my dad when he was a caretaker. I have developed these skills at home and past job experience which included friend home jobs.
Timeline
Subcontractor
Neville Builders LLC
11.2024 - 03.2025
Assistant Manager
Your Boat Club
08.2021 - Current
Roofer Helper
AAA Roofing and Gutters
05.2021 - 06.2021
Associate of Science - Counseling Psychology
Evangel University
08.2018 - 06.2022
Lead Dock hand
Your Boat Club
05.2016 - 08.2020
High School Diploma -
Northland Pines High School
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