Anthony Div
Queens,NY
Summary
Results-driven Director of Operations with expertise in training program development and strategic planning. Proven ability to implement safety protocols and create effective policies that enhance organizational efficiency and foster community relations. Dynamic operations leader recognized for business growth initiatives and attention to detail. Skilled in developing training programs and managing performance, with a track record of improving workflow processes and increasing productivity within educational environments.
Overview
11
11
years of professional experience
Work History
Director of Operations
Eagles Taekwondo Academy
Flushing, NY
06.2015 - Current
- Developed training programs that enhanced instructor skills and improved student engagement.
- Implemented safety protocols to maintain a secure training environment for all members.
- Designed marketing strategies to attract new students and promote academy events.
- Facilitated communication between staff, students, and parents to foster community relations.
- Assessed and evaluated business procedures, implementing structured changes to streamline day-to-day operations.
- Oversaw equipment maintenance and inventory management for martial arts supplies.
- Developed and maintained client relationships to grow business and improve account retention.
- Managed daily operations to ensure smooth academy functionality.
- Created policies and procedures for improved workflow processes.
- Identified and addressed process improvement areas, leading to measurable productivity gains.
Volunteer
Metro Physical And Aquatic Therapy
Garden City, New York
05.2026 - 07.2026
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Helped create a comprehensive program to meet patient needs.
Adjunct Instructor
NYU
New York, NY
08.2018 - 01.2021
- Evaluated student assignments and provided timely, constructive feedback.
- Created lesson plans and developed instructional materials covering required topics and learning objectives.
- Attended departmental meetings to discuss teaching strategies, curriculum changes, and student concerns.
- Provided student feedback regarding areas in need of improvement and provided additional learning resources.
- Improved classroom teaching methods by observing fellow educators and learning new techniques.
Education
Associate of Applied Science - Physical Therapy Assistant
Nassau Community College
Garden City, NY 08.2026 - Current
Skills
- Strategic planning
- Business growth initiatives
- Marketing strategies
- Training program development
- Performance management
- Attention to detail
- Team collaboration
Timeline
Associate of Applied Science - Physical Therapy Assistant
Nassau Community College
08.2026 - Current
Volunteer
Metro Physical And Aquatic Therapy
05.2026 - 07.2026
Adjunct Instructor
NYU
08.2018 - 01.2021
Director of Operations
Eagles Taekwondo Academy
06.2015 - Current