Anthony Dojoy
Queens,NY
Summary
Personable Medical Assistant bringing 2 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
3
3
years of professional experience
Work History
Medical Assistant
musculo skeletal wellness clinic
Queens, NY
07.2022 - Current
- Documented notes during patient visits.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Organized charts, documents and supplies to maintain team productivity.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Incorporated outside records into charts and EHR.
- Measured vital signs and took medical histories to prepare patients for examination.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Called patients to confirm scheduled appointments and obtain additional details.
- Informed patients of financial responsibilities prior to rendering services.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Protected patients by observing strict HIPAA guidelines.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Processed patient payments and scanned identification and insurance cards.
- Took messages from patients and promptly relayed to appropriate staff.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
Education
Certified Medical Assistant - Medical Assisting
Allen School - Jamaica
Jamaica, NY07-2022
High School Diploma -
Sunset Park High School
Brooklyn, NY06-2013
New York City College of Technology of The City University of New York
Brooklyn, NYSkills
- Payment Collection
- Indirect Patient Care
- Inventory Management
- Data Entry
- Phlebotomy
- Procedure Assistance
- Patient Scheduling
- Quick problem solver
- Patient-handling equipment
- EKG set up and monitoring
- Vital sign monitors
- Calm and level-headed under duress
- Lab equipment calibration
- Electrocardiography (EKG)
- Lab equipment setup
- Pipetting
- OB/GYN procedures
- Venipuncture and phlebotomy
- Customer Service
- Communicating with patient families
- Chronic Disease Management
Timeline
Medical Assistant
musculo skeletal wellness clinic
07.2022 - Current
Certified Medical Assistant - Medical Assisting
Allen School - Jamaica
High School Diploma -
Sunset Park High School
New York City College of Technology of The City University of New York
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