Hardworking and passionate job seeker, Seeking a challenging and rewarding position, eager to contribute my acquired skills while making a significant contribution to the success of the company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Illinois Army National Guard
Unites States Army
01.2021 - Current
31B MOS- Military police
Went through countless amounts of training and certifications.
Had 6 month long OSUT (One Station Unit Training) In Fort Leonard wood MO.
Currently Drill at Fort Sheridan 933rd MP CO in Highwood Il .
Self-motivated, with strong sense of personal responsibility.
First in line when it comes to protecting and assisting the state of Illinois,
Partnered with Chicago Police department in case of emergency with Political Protests, or any unexpected emergencies.
Skilled at working independently and collaboratively in a team environment.
Server Support Team Lead
Topgolf
07.2023 - Current
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Monitored dining room for cleanliness and proper set-up at all times.
Head Server/Bartender Assistant
Bien Trucha LLC
06.2021 - 06.2023
Trained new staff on restaurant operations and policies to strengthen performance.
Trained staff members on use of POS system.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Supervised server staff and simultaneously served personal section of tables.
Increased sales per customer by listening actively and recommending relevant menu items.
Overall Creating relationships with guests, and making sure they had a great experience
Banker
Kane County Teachers Credit Union
01.2019 - 01.2020
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Developed and maintained strong customer relationships, providing exceptional service and advice.
Educated customers on features and benefits of banking products and services.
Supervisor
Polo Ralph Lauren
11.2017 - 12.2018
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Monitored workflow to improve employee time management and increase productivity.
Maintained compliance with company policies, objectives, and communication goals.
Education
Law Enforcement
Waubonsee Community College
Sugar Grove, IL
High School Diploma -
East Aurora High School
Aurora Il
05.2018
Skills
Bilingual Fluent Spanish
Skilled and Resilient at learning new things and adapting quickly under pressure
Proficient with computers, programs, etc
Been in the US Army for 3 years now, and i can proudly say i enjoy serving this country and the people
Experience From Field Trainings in Rough Environments, To Bringing the best customer service in a fancy restaurant
Certification
American Heart Association CPR & First Aid
Illinois Concealed Carry License (CCL)
Firearm Owners Identification (FOID)
US Army Basic Training Certificate
US Army Military Police School Certificate
MATV and HUMVEE Certified
Chartered Financial Analyst (CFA)
Illinois BASSET Certification
Accomplishments
Awarded Platoon Leader, 1 month into bootcamp and was recognized by my Drill Sergeants for my hard work and positive attitude. Out of 250 soldiers there is only 4 platoon leaders that truly meant alot to me.
Recently about 2 months ago i was Given a Company Commanders coin, Given to me by the commander himself.
Supervisor positions all throughout my experiences in my civilian life, always stayed motivated and worked my way to the top.