Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Dutra

Madera,CA

Summary

Knowledgeable Desired Position with solid background in handling sales transactions and customer inquiries. Demonstrated ability to manage inventory effectively and provide excellent customer service. Proven skills in product knowledge and upselling techniques.

Professional with strong experience in customer service and sales, prepared for this role. Skilled in product knowledge, inventory management, and point-of-sale systems. Known for fostering team collaboration and flexibility in dynamic environments. Reliable and focused on achieving consistent results and customer satisfaction.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

29
29
years of professional experience

Work History

Counter Salesperson

Allphase Electric
08.2018 - 08.2024
  • Built strong rapport with customers, fostering loyalty and repeat business.
  • Increased customer satisfaction by providing personalized service and product recommendations.
  • Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
  • Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
  • Supported store merchandising efforts by assisting with visual displays, replenishment, and pricing updates.
  • Exceeded monthly sales goals consistently by leveraging strong product knowledge, persuasive selling skills, and attentive customer service.
  • Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
  • Assisted in maintaining a well-organized merchandise display for easy customer browsing.
  • Improved overall store presentation by collaborating with teammates on restocking shelves and maintaining an organized and attractive environment.
  • Contributed to the achievement of sales targets through consistent performance and proactive selling strategies.
  • Kept abreast of new products and promotions within the company repertoire so as to offer timely suggestions tailored specifically towards individual client tastes.
  • Developed lasting relationships with clients through genuine care and attentiveness to their preferences and desires.
  • Participated in ongoing training programs to stay current on industry trends and enhance product knowledge.
  • Managed inventory levels, conducting regular stock checks and placing orders as needed.
  • Delivered exceptional customer experiences by actively listening to needs, offering tailored solutions, and following up on inquiries or concerns promptly.
  • Enhanced team productivity by sharing product knowledge and expertise with colleagues.
  • Streamlined the checkout process for customers, ensuring accurate transactions and prompt service.
  • Boosted sales revenue through effective upselling and cross-selling techniques.
  • Collaborated with management to develop promotional strategies and special offers to drive sales growth.
  • Welcomed customers and offered immediate assistance in line with business policies.
  • Restocked, rotated and visually merchandised products for maximum sales.
  • Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
  • Finalized sales by completing payments and required paperwork.
  • Maintained clean, organized and professional counter space with continuous upkeep.
  • Answered telephone calls to offer information and promote business products.
  • Documented orders in computer system with general conditions and special customer requirements.
  • Informed customers about important policies and conditions on sales.
  • Achieved personal sales goals with great upselling and cross-selling abilities.
  • Managed rentals and returns processes for diverse customers.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Amerigas Propane
10.2008 - 08.2015
  • Responsibilities Include:
  • Truck Driving
  • Filling Propane Tanks
  • Frequent Interaction with Customers
  • Collecting Payment and Balancing Invoices
  • Customer Service
  • Answering phones and Taking Customer Orders
  • Filing
  • Maintaining and Building Customer Relationships
  • Supervisor: Mike Viera (559) 834-3017

Grundfos Pump Co.
08.1997 - 06.2008
  • Responsibilities Include:
  • Maintenance of Machinery
  • Running Machinery
  • Welding
  • Running of the Paint Booth
  • General Assembly in fast paced work environment
  • Manufacturing Experience
  • Sandblasting
  • Reading Work Orders
  • Viscosity Paint Testing
  • Running Package Labeler
  • Banding Tools and Pallet Jacks
  • Use of Hand Tools such as, Go and No Go Gauges, Screwdrivers, Wrenches, Measuring Tapes
  • Use of Power Tools such as, Drills, Wrenching Tools, Saws
  • Building pumps from Blueprints
  • Contact: Jack Beck (559) 292-8000

Don Clack Plumbing
06.1995 - 08.1997
  • Contact: Keith Strong

Education

AA Degree - General Education, Mechanical Degree

Reedley College
Reedley, CA

General Education

Fresno City College
Fresno, CA

Skills

  • Truck Driver
  • HazMat Certified
  • Tankers
  • Doubles
  • Forklift
  • Pallet Jacks
  • Safety Team Leader
  • Lock out/Tag out
  • Microsoft Word
  • Outlook
  • Microsoft Excel
  • The Green Screen
  • SAP
  • Reading Blue Prints and Schematics

Timeline

Counter Salesperson

Allphase Electric
08.2018 - 08.2024

Amerigas Propane
10.2008 - 08.2015

Grundfos Pump Co.
08.1997 - 06.2008

Don Clack Plumbing
06.1995 - 08.1997

AA Degree - General Education, Mechanical Degree

Reedley College

General Education

Fresno City College

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Anthony Dutra