Anthony Edwards
Raeford,NC
Summary
Efficient stocker and order filler with experience in fast-paced warehouse environments. Skilled in accurate inventory management, product placement, and order processing to ensure seamless operations. Demonstrated ability to improve storage systems for easy access and minimal handling time, significantly enhancing workflow and reducing errors. Proven track record of maintaining cleanliness and organization of stock areas, contributing to overall operational efficiency.
Overview
11
11
years of professional experience
Work History
Merchandise & Inventory Leader
Petsmart
Sanford, NC
03.2024 - Current
- Read orders to verify attributes and quantities of merchandise.
- Stamped price tags on merchandise, referring to official price lists.
- Ensured proper organization of products on shelves based on customer demand.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packaged items with appropriate materials to prevent damage during shipping.
- Analyzed inventory trends to forecast future needs and prevent overstock.
- Performed scheduled inventory counts and supply audits.
- Implemented loss prevention strategies to reduce shrinkage and waste.
- Created and implemented systems to improve accuracy of product placement in store.
- Provided guidance and training to new staff members as needed.
- Coordinated logistics for inventory movement between locations.
- Experience in SAP.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Entered information into system to update status reports.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Inspected incoming materials for damage.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Trained new employees on inventory management practices and procedures.
- Monitored the movement of merchandise throughout the warehouse.
- Identified and resolved inventory problems, including damaged or lost items.
- Managed inventory levels to ensure optimal stock at all times.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Operated forklift and pallet jack to transport heavy loads.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
Associate Lead With Keys
Petsmart
Aberdeen, NC
10.2020 - 03.2024
- Ensured that all customers were provided with appropriate access to their respective areas.
- Organized store by returning merchandise to proper areas and restocked displays.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Developed extensive product knowledge, growing revenue and building consumer base.
- Answered store and merchandise questions and led customers to wanted items.
- Partnered with store leadership team to learn and understand management processes and reports.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Handled returns and exchanges according to company policies.
- Described merchandise and explained use, operation and care.
- Assisted in general housekeeping to maintain store image.
- Answered customer inquiries regarding product features, pricing, and availability.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Recommended, selected and located merchandise based on customer desires.
- Cleaned shelves, counters and tables to maintain organized store.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Pet Care Associate
PetSmart Charities
Aberdeen, NC
08.2019 - 10.2020
- Monitored animals during group play sessions for signs of aggressive or fearful behavior.
- Assisted customers with selecting the appropriate food, toys, treats, and other pet supplies.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prepared food to meet needs of animals under care with appropriate meals.
- Socialized animals to prepare for adoption.
- Contributed ideas during brainstorming sessions related to marketing campaigns.
- Ensured that all paperwork was completed accurately prior to releasing animals back into their owner's care.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Delivered excellent service to pet parents to drive repeat business.
- Sanitized cages between uses, according to established protocols.
- Developed relationships with pet owners through regular follow-up communication.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Provided excellent customer service to all pet owners.
- Scheduled appointments for veterinary visits or grooming sessions for clients' pets.
- Greeted pet owners and their animals in a friendly manner.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
Saltwater Tank Maintenance
T-n-T Saltwater Aquariums
Raeford, NC
07.2016 - 08.2018
- Load orders based on customer purchases.
- Install sump systems, and maintain aquariums for customers.
- Perform water changes and assorted aquariums to customers' liking.
Busser
Cici's Pizza
Fayetteville, NC
06.2014 - 09.2015
- Adhered to sanitation guidelines when handling food and beverage items.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Assisted in the training of new bussers, sharing knowledge and best practices.
- Managed inventory of cleaning supplies and tableware, ensuring availability at all times.
- Assisted with dishwashing and related kitchen duties as needed during peak times.
- Assisted in the preparation of large parties and special events to ensure smooth service.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Coordinated with the kitchen to manage the flow of dishes and optimize service efficiency.
- Stocked service stations with ice, napkins and straws.
- Maintained a friendly attitude towards customers at all times.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Provided assistance to other bussers or waitstaff when needed.
- Conducted regular checks on customer satisfaction levels during meal service.
- Implemented and adhered to health and safety regulations to ensure a safe dining environment.
Education
High School Diploma -
SandHoke Early College High School
Raeford, NC05-2016
Skills
- Inventory management
- Customer service
- Problem solving
- Warehouse organization
- Animal knowledge
- SAP
Timeline
Merchandise & Inventory Leader
Petsmart
03.2024 - Current
Associate Lead With Keys
Petsmart
10.2020 - 03.2024
Pet Care Associate
PetSmart Charities
08.2019 - 10.2020
Saltwater Tank Maintenance
T-n-T Saltwater Aquariums
07.2016 - 08.2018
Busser
Cici's Pizza
06.2014 - 09.2015
High School Diploma -
SandHoke Early College High School