ANTHONY E. ROCHTE
Denver,CO
Summary
Dynamic customer relationship advocate with proven expertise at Fidelity Investments, excelling in financial analysis and effective communication. Recognized for delivering personalized solutions and maintaining high client satisfaction in a fast-paced environment. Skilled in Salesforce reporting and problem-solving, consistently achieving first-call resolution and supporting business development initiatives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer relationship advocate
FIDELITY INVESTMENTS
Greenwood Village, Colorado
09.2024 - Current
- Passed SIE, Series 7, and Series 63 exams within the first few months of employment, demonstrating strong financial acumen and regulatory knowledge.
- Delivered high-quality service to personal investing clients by handling inbound inquiries related to account maintenance, money movement, and trade execution for equities and mutual funds.
- Operated in a fast-paced, high-volume call environment, efficiently addressing a wide range of client needs - from basic service requests to complex trade and retirement planning inquiries.
- Supported clients in executing trades, including thinly traded and volatile securities to broad based index funds.
- Maintained a professional, client-first demeanor on every call, building trust and delivering personalized solutions under pressure.
- Recognized for consistent performance, attention to detail, and ability to remain calm, confident, and solution-oriented in challenging situations.
- Developed expertise in Fidelity's internal systems, platforms, and resources to maximize efficiency and first-call resolution.
Sales Intern
GLOBAL X ETFs
New York, NY
06.2023 - 08.2023
- Company Overview: An up-and-coming firm with $8B under management.
- Supported the senior internal wholesalers' team of 12, selling thematic exchange-traded fund (ETF) products to leading New York wire houses.
- Watched the day-to-day operations, sitting in on sales calls, helping to draft pitches that detailed the performance and outcomes of pooled investment products on themes such as AI and bots, pharmaceuticals, and many others.
- Completed four major projects:
- A weekly summary activity report, drawn from analysis of Salesforce data from top-selling reps on sales calls, reporting on financial advisors' perspectives on the market and the firm.
- Built out an index and made pivot tables, charts, graphs, and other visualizations for presentation to sales management each week.
- Gathered information using the Broadridge database account to determine annual spending on Global X ETF products by leading global wire houses as well as independent financial firms.
- Identified registered investment advisors (RIAs) in northeast, southeast, and south central regions, gathering contact information to support business development efforts.
- An up-and-coming firm with $8B under management.
Customer Relations Intern
OSPREY FUNDS
Fairfield, CT
06.2022 - 08.2022
- Company Overview: An asset management startup selling digital assets, NFTs and crypto-related securities to accredited private investors.
- Worked on an investor relations team in an asset management startup selling digital assets, NFTs and crypto-related securities to accredited private investors.
- Supported the business development team in a fast-paced, entrepreneurial environment with 28 employees, working closely with data analytics and investor relations interns.
- Participated in institutional investor calls and drafted emails to potential investors; Assisted leadership team with detailed research regarding digital assets and public ETF filings with the SEC.
- Delivered weekly presentations with in-depth analysis of the company's competitors, digital assets trends, and the ETF industry, drawn from industry sources and filings.
- Analyzed competitors' websites for marketing strategies and investor profile information.
- Worked with analyst and marketing team developing strategies for new product advertising; Delivered a final project analyzing Osprey operations, identifying opportunities for improvement.
- An asset management startup selling digital assets, NFTs and crypto-related securities to accredited private investors.
Education
Bachelor of Business Administration - Finance, Real Estate
University of Denver
Denver, CO01.2024
Microeconomics, Macroeconomics, Multi-National Finance
Prague School of Economics And Business
Prague12.2023
High School Diploma -
Hingham High School
Hingham, MA01.2020
Skills
- Financial analysis
- Salesforce reporting
- Customer relationship management
- Business development support
- Effective communication
- Customer service
- Problem solving
Certification
• SIE
• Series 7
• Series 63
• Series 7
• Series 63
Leadership And Community Involvement
- Life Teen Leader, Hingham, MA, 09/01/17, 06/01/20, Organized community service events.
- Missionary Group Member, Port Au Prince, Haiti, 02/01/17, 08/31/19, Traveled on two missionary trips to Port Au Prince.
- Volunteer Lacrosse Coach, Hingham, MA, 09/01/17, 11/30/20, Coached elementary and middle school athletes in a town youth program.
Timeline
Customer relationship advocate
FIDELITY INVESTMENTS
09.2024 - Current
Sales Intern
GLOBAL X ETFs
06.2023 - 08.2023
Customer Relations Intern
OSPREY FUNDS
06.2022 - 08.2022
Bachelor of Business Administration - Finance, Real Estate
University of Denver
Microeconomics, Macroeconomics, Multi-National Finance
Prague School of Economics And Business
High School Diploma -
Hingham High School