Summary
Overview
Work History
Education
Skills
Timeline
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ANTHONY ESTRADA

ANTHONY ESTRADA

Los Banos,CA

Summary

Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Highly qualified Housekeeping Supervisor offering 15 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level part Time position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly-qualified Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.

Overview

11
11
years of professional experience

Work History

Custodial Shift Supervisor

California Prison Industry Authority
09.2016 - 03.2020
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Increased employee performance through effective supervision and training.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Completed schedules, shift reports, and other business documentation.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Worked with front desk to respond promptly to all guest requests.
  • Evaluated employee performance and developed improvement plans.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
  • Established and enforced safety protocols and guidelines for staff.
  • Monitored staff performance and provided feedback to drive productivity.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.

Housekeeper

Dignity Health-Mercy Medical Center
06.2009 - 09.2016
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Dusted picture frames and wall hangings with cloth.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Operated electronic backpack vacuums and floor sweepers.
  • Changed bed linens and collected soiled linens for cleaning.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Handled requests for extra linens, toiletries and other supplies.
  • Sorted, laundered and put away various laundry items.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.

Education

No Degree - Autobody Repair

Gavilan College
Gilroy, CA

Certificate of Distinction Completion - Computerized Office & General Office Clerk

P. Steve Ramirez Vocational Training Center
Fresno, CA
05.2023

Skills

  • Time Management
  • Project Coordination
  • Customer Service
  • Waste Disposal
  • Conflict Resolution
  • Sanitation Standards
  • Upholstery Care
  • Team Leadership
  • Safety Compliance
  • Staff Training
  • Quality Control
  • Decision Making
  • Inventory Management
  • Record Keeping
  • Supply Ordering
  • Carpet Cleaning
  • Restroom Maintenance
  • Window Cleaning
  • Equipment Maintenance
  • Performance Evaluation
  • Chemical Handling
  • Problem Solving
  • Graffiti Removal
  • Wall Washing
  • Budget Management
  • Task Assignment
  • Staff Evaluations
  • Cleaning Practices
  • Ordering Cleaning Supplies
  • Employee Evaluations
  • Staff Scheduling
  • Quality Assurance
  • Cleaning Bathrooms
  • Dusting Furniture
  • Care of Fine Art
  • Training and Mentoring
  • Quality Improvements
  • Folding Clean Laundry
  • Cleaning and Sanitation
  • Health and Safety Compliance
  • Vacuuming and Sweeping
  • Invoice Processing
  • Supply Inventory Management
  • Customer Relationship Management
  • Customer Service-Focused
  • Regulatory Compliance
  • Performance Improvements
  • Facilities Inspection
  • Stock Inventory Management
  • Performance Assessment
  • Work Inspection
  • Problem-Solving
  • Policy Enforcement
  • Decision-Making
  • Infection Control
  • Furniture Cleaning
  • Standards Compliance
  • Corrective Action Implementation
  • Pressure Washers
  • Desktop Computers
  • Employee Performance Evaluation

Timeline

Custodial Shift Supervisor

California Prison Industry Authority
09.2016 - 03.2020

Housekeeper

Dignity Health-Mercy Medical Center
06.2009 - 09.2016

No Degree - Autobody Repair

Gavilan College

Certificate of Distinction Completion - Computerized Office & General Office Clerk

P. Steve Ramirez Vocational Training Center

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ANTHONY ESTRADA