Anthony E. Williams IV
Norristown,PA
Summary
Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success. A professional that is highly skilled at organizing complex projects, defining project priorities, and delegating tasks. I have nine years of experience in customer service, Credit Analysis, Collections and Mortgage servicing environments. I have excellent written and verbal communication skills with the ability to collaborate with all levels of an organization, internal and external clients.
Background includes leading logistics teams with motivational and hands-on approach devoted to identifying and resolving problems quickly to minimize disruption. Always ready for challenge and remains calm and level-headed in any situation. Self-motivated, diligent and knowledgeable about medical materials.
Professional Supply Chain Coordinator adept at optimizing logistics and inventory management. Known for strong analytical skills, problem-solving capabilities, and effective communication. Consistently ensures smooth operations and timely deliveries through collaboration and adaptability. Reliable team player focused on achieving results and driving continuous improvement in supply chain processes.
Overview
16
16
years of professional experience
Work History
Supply Chain Coordinator
Cannon Business Solutions
11.2021 - Current
- Support clients in improving manufacturing and supply chain operations to increase efficiency, flexibility, visibility, and responsiveness.
- Analyze production, quality, and material flow data to identify improvement opportunities across the manufacturing value chain.
- Help design and implement process, technology, and analytics solutions that improve traceability, decision-making, and operational performance.
- Collaborate with operations leaders, plant managers, and information technology teams to execute transformation initiatives.
- Contribute to recommendations that improve value chain performance and supply network outcomes.
Pharmaceutical Inside Sales Representative
Ashfield Healthcare LLC
09.2018 - 04.2021
- Develop a sound understanding of the relevant product and disease area to facilitate detailed discussions with medical professionals.
- Demonstrate effectiveness working independently and in a team environment.
- Establish phone presence; commanding & disarming, ability to create rapport, network, build, and maintain productive business relationships.
- Demonstrate clinical and technical skills.
- Leverage and use customer networks, resources and tools via phone/web to expand connectivity, reach and interest across stakeholders.
- Identify, prioritize and drive opportunities to create access, policy, programs and processes that drive product demand.
- Engage targeted healthcare professionals in in-depth informational/promotional communications in accordance with policies and procedures set by the client.
- Verify and complete required data entry including details of the target’s responses, notes and any follow through actions in accordance with policies and procedures set by the client.
- Maintain call productivity and metrics that are required by the supplier and the client.
- Manage daily sales call activity to optimize time and maximize the achievement of sales and market share objectives.
- Listen and respond appropriately to customer needs and questions, thereby ensuring acceptance of, or agreement with a “call plan” objective.
- Maintain the required product expertise including competitive product knowledge.
- Demonstrate thorough knowledge of the Client’s products and ensure clear, concise and accurate communication of product information with target audiences using proper medical terminology.
- Effectively and timely communication with the Inside Sales Manager
- Create and maintain a positive impression with the Client and the Client’s customers.
- Execute sales strategies in compliance with Federal Healthcare Program requirements, FDA’s promotional regulations, and Client policy.
- Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA).
Collections Team Lead
Connect America
09.2014 - 05.2018
- Assisted in the management and operations of a collections team of 10-15 representatives.
- Processed corporate collections/business to business collections as well as residential collections on behalf of the company.
- Following up with disputes, deductions, late payments, issues which delay payments
- Assist with customer service to enhance the customer experience by resolving issue’s at the point of contact.
- Coordinate and support the preparation of periodic reports for Collections department as assigned.
- Manage the Collection portfolio as requested by management, to minimize delinquency.
- Proactively identify issues and risks within the applicable areas and support the timely resolution by escalating issues appropriately.
- Assist the Collections Lead’s as required with the Credit Risk team daily on customer issues relating to the resolution of delinquent account.
- Negotiate and restructure resolutions for customer’s that need extra assistance within company guidelines
Mortgage Closer/Processor
Wells Fargo Bank
01.2013 - 08.2014
- Evaluated Credit Reports to make an adequate credit decision for perspective customers to obtain a mortgage or commercial property.
- Verified the accuracy of the information submitted from quality control and the customer
- Analyzed credit bureau information (consumer and business) as well as merchant processing and business banking statements to reach an adequate decision of credit.
- Interpreted and analyzed financial statements also customer and business tax returns when needed.
- Performed member account adjustments.
- Performed member requests, such as transfer of funds and account maintenance.
- Accumulated HMDA information per minimum standard.
- Submitted monthly reports to Manager by third business day of the month.
- Run outstanding final document report monthly for loans over 60 days.
- Educated members of available services.
- Provided loan services to members quickly and efficiently.
- Served as backup to mortgage processor and loan department administrator.
- Contributed to the team effort by performing all other duties as required.
Short Sales Negotiator
Aerotek Staffing Co.
03.2012 - 11.2012
- Loan Servicing Specialists that managed the process of selling real estate within prescribed investor and department guidelines.
- Administered real estate sales responsibilities at locations nationwide Loan Servicing Specialists managed a portfolio that consists of properties that have detailed guidelines and requirements that require management’s authorization and approval.
- Minimized losses on foreclosures through analysis, management, marketing, and liquidation of real estate owned properties by our company and our investors.
- Evaluated economics of the property (including BPO and appraisal analysis) for month-end figures and the best marketing disposition plans.
- Short Sale Negotiators present listing agreements and counter-offers for supervisory approval.
- Provided marketing direction to brokers.
Sr. Collections Representative
Sallie Mae Department of Education
09.2010 - 02.2012
- Collected delinquent accounts by telephone and written correspondence.
- Using strong negotiating skills to make payment arrangements to minimize delinquency and exposure to profit loss.
- Assisted customers by incorporating various forms of flexible payment arrangement schedules to lower the ratio of delinquent customers restructured contact's for various Organizations for the US Treasury Department.
- Negotiated interest rate, payments and Teams to provide adequate solutions.
Education
M.D. - Financial Management
Strayer University
12-2021
Bachelor of Science - Finance
Wilmington University
New Castle, DE01-2002
Skills
- Proficient in Microsoft Office Software
- Proficient in Microsoft Excel
- Fi-Serv Operating System knowledge
- SAP Software knowledge
- Residential Mortgage Lending Knowledge (Conventional and FHA)
- Dunn and Bradstreet Credit Reporting experience
- Supplier relationship management
- Supply management
- Warehouse management
- Storage oversight
- Inventory counting
- Negotiating
- Performance tracking
- Staff management
Timeline
Supply Chain Coordinator
Cannon Business Solutions
11.2021 - Current
Pharmaceutical Inside Sales Representative
Ashfield Healthcare LLC
09.2018 - 04.2021
Collections Team Lead
Connect America
09.2014 - 05.2018
Mortgage Closer/Processor
Wells Fargo Bank
01.2013 - 08.2014
Short Sales Negotiator
Aerotek Staffing Co.
03.2012 - 11.2012
Sr. Collections Representative
Sallie Mae Department of Education
09.2010 - 02.2012
Bachelor of Science - Finance
Wilmington University
M.D. - Financial Management
Strayer University