Summary
Overview
Work History
Education
Skills
Passions
Timeline
Generic

Anthony Feezle

Vienna,OH

Summary

A determined, self motivated, leader adaptable to various circumstances with years of experience in customer relations. Confident communicator recognized for consistently receiving excellent customer feedback. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

13
13
years of professional experience

Work History

Superintendent

McFarland's Lawn Care
Cortland, OH
03.2019 - Current
  • Plan, manage, and coordinate daily responsibility of staff, projects, and crew assignments.
  • Supervise staff including crew leaders and laborers to ensure company's standard of excellence.
  • Meet with condo associations, residential and commercial accounts to propose and negotiate bids for potential projects.
  • Maintain accurate records on labor hours, material costs, and job progress.
  • Record daily tasks to ensure proper billing.
  • Order products and materials needed for all facet's of company operations.
  • Interview, hire, and train new and existing employees.
  • Review and evaluate employees performance for potential raises and promotions.
  • Conducted check ins with employees to help maintain a healthy work environment.
  • Establish a working culture that is harmonious and productive.
  • Answer customer questions regarding care and general knowledge of landscape.
  • Resolve customer complaints in a timely manner.
  • Maintain detailed records of customer interactions and transactions.
  • Provide customers with helpful information regarding products and services.
  • Prospect potential customers by cold calling businesses and individuals to offer services.
  • Mow, prune, fertilize, landscape install, leaf removal, snow removal, and driving truck and trailer.

Supervisor

Marc's Stores
Niles, OH
03.2011 - 03.2019
  • Assigned tasks to staff according to workload requirements.
  • Assisted customers navigate the store to find products and answer questions to ensure costumer satisfaction.
  • Addressed customer complaints in a professional manner.
  • Processed returns and exchanges according to company policy.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Answered telephone to give callers store information and look up order details.
  • Performed daily opening and closing procedures for store operation.
  • Answered incoming calls regarding product inquiries or orders.
  • Trained and supervised new employees.
  • Trained established employees for promotions such as, supervisor, customer service representative, and cash office attendant.
  • Assigned duties such as restocking shelves or cleaning work areas to team members.
  • Recorded data for corporate and printed end of day reports.

Education

Bachelor of Science - Integrated Social Studies Education

Youngstown State University
Youngstown, OH
05-2016

Skills

  • Project Management
  • Quality Assurance
  • Training Oversight
  • Customer Relations
  • Strategic Planning
  • Policy Development
  • Presentations
  • Relationship Building and Management
  • Proficient in Microsoft Word and Excel
  • Contract Management

Passions

  • Volunteer time to teach and encourage students of various backgrounds in Champion, OH as a youth pastor.
  • Coordinate and organize fundraisers, trips, and events.
  • Dedicated husband and father.
  • Enjoys sports, fishing, and playing guitar.

Timeline

Superintendent

McFarland's Lawn Care
03.2019 - Current

Supervisor

Marc's Stores
03.2011 - 03.2019

Bachelor of Science - Integrated Social Studies Education

Youngstown State University

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Anthony Feezle