Assistant Manager
Valvoline Instant Oil Change
01.2015 - 11.2019
- Created weekly work schedules for employees to accommodate business demands and vacation requests
- Was in charge of onboarding new employees, which included training, mentoring, and new hire paperwork
- Being able to effectively explain and offer our services to customers
- Problem solving issues with customer vehicles and handle claims
- Opening and closing the service center being sure the registers are all accurate from the day's sales