Anthony Finney
Lawrenceville,GA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
2
2
years of professional experience
Work History
Assistant Shift Manager
Amazon HAT2
Austell, GA
12.2023 - Current
- Effectively communicating with teams members at all levels to improve staff performance and morale
- Manage costs, planning, and training that relate to personnel management
- Multi-tasks, adheres to strict deadlines strong organizational skills
- Consitently coaching staff for productivity and quality best practices
- Spread motivation, engage and performance excellence within the teams, and ensure productivity is met
- Solves problems and resolves the conflict by writing the correct tickets to fix the problems as they arise
- Maintain a safe healthy working environment by enforcing standards and procedures
- Built a motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Resolved problems, improved operations and provided exceptional service
- Manages day-to-day operations, working efficiently and productively with all team members
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Proven ability to learn quickly and adapt to new situations
Amnesty Trainer
Amazon TYS1
Rockford TN
07.2023 - 12.2023
- Developed individualized training plans to achieve staff readiness.
- Developed lesson plans, instructional materials and gathered tools to assist with amnesty training
- Improved employee performance by designing and implementing effective training programs.
- Promoted a culture of continuous learning within the organization by advocating for ongoing professional development opportunities.
- Developed job-specific competencies and performance standards.
- Prepared and presented supplementary learning material to support structured lessons.
Floor Health QB
Amazon AGS2
Pendergrass, United States
10.2022 - 07.2023
- Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
- Supervised amnesty team to support operational excellence
- Maintained a safe work environment by prioritizing employee health and safety in all decision-making processes.
- Taught employees how to collaborate on daily job tasks and achieve network standards.
- Monitored key performance metrics to identify areas for improvement.
- Stayed up-to-date with company policies and best practices to improve skills and organizational operations.
- Developed site specific CAMP dashboards, excel macros, and business reviews to help deep dive and find improvements for floor health
- Increased amnesty find rate from 40% to 70 percent by reinforcing standard work and regular coaching of associates
- Partnered with operations to reduce overall site dpmo by taking on projects to reduce NSTA percentage , increase amnesty find rate, and improve flow of damageland
Learning Trainer
Amazon PGA1
Pendergrass GA
03.2022 - 10.2022
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Coordinated cross-functional training initiatives to promote interdepartmental understanding and collaboration.
- Collaborated with management to develop targeted training programs for improved employee performance.
- Served as a subject matter expert in specialized areas, delivering high-quality training sessions for advanced skill development.
- Provided coaching and mentoring to employees.
- Gained extensive knowledge in data entry, analysis and reporting.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Gained strong leadership skills by managing projects from start to finish.
- Launched Vendor Returns Pack department for the site which involved partnering with my previous site for training on all outbound processes. Developed and executed the plan to train all shifts including managers and associates on the pack, slam, renin, and outbound problem solve processes according to standard work
- Performed daily and weekly training activities including managing and developing ambassadors, training operations managers and AM on initial processes and onboarding, covered both shifts on nights to ensure effective coverage, maintained dialogue and communications with operations to assist site leadership in correcting errors regarding previous training on site, advised managers on defects in processes and solutions on fixing issues, acted as representative from learning for weekly SPPR meetings
- Led up rollout of Behind The Smile onboarding and GTDR at the site
Education
Certificate - Small Business Administration And Management
Ashworth College
Norcross, GA08.2022
Skills
- Good leadership
- Productivity and efficiently improvements
- Communication and interpersonal skills
- Operations Planning
- Quality Management
- Coaching and Motivation
- Active Listening
- Microsoft Outlook
- Strong Analytical and Problem-Solving Skills
- Microsoft Excel
- Leadership
- Employee Safety
- Analytic Tools and Methods
- Word
- Excel
- Lean Kaizen
- Computer Skills
- Emergency Response
- Decision-Making
- Staff Training and Development
- Teamwork and Collaboration
Timeline
Assistant Shift Manager
Amazon HAT2
12.2023 - Current
Amnesty Trainer
Amazon TYS1
07.2023 - 12.2023
Floor Health QB
Amazon AGS2
10.2022 - 07.2023
Learning Trainer
Amazon PGA1
03.2022 - 10.2022
Certificate - Small Business Administration And Management
Ashworth College