Anthony Flood
Finance/General Business
Phoenix,AZ
Summary
Positive Regional Operations Manager with an optimistic attitude toward striving to be the best in terms of performance and customer satisfaction. Proficient at carrying out regular operational reviews and leading regional management teams. Knowledge of budgeting, succession planning and performance management. Hands-on Regional Operations Manager with exceptional gifts in budgetary and cost control. Adaptable and versatile to oversee multiple locations. Exceptionally skilled at motivating location managers to perform duties and achieve highest potential.
Overview
35
35
years of professional experience
Work History
Regional Operations Manager
Consolidated Distributors
02.2008 - 12.2019
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Collaborated with cross-functional teams to align operations with corporate objectives.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Enforced compliance with local, state and federal regulations and company standards.
District Manager
H & R Block Tax Services
01.1997 - 06.2001
- Supervised 12 locations to enforce high-quality standards of operation.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Built positive and productive relationships with store and field leadership.
- Modeled best practices for sales and customer service.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Operations/Area Manager of Operations
Marshalls Department Store
02.1985 - 10.1990
- Enforced compliance with local, state and federal regulations and company standards.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Developed processes to save on costs and prevent losses.
Education
MBA - Business Administration And Management
University of Phoenix
Tempe, AZBachelor of Arts - General Business
New Mexico State University
Las Cruces, NMSkills
- Supervision
- Excellent Interpersonal Skills
- Finance and Accounting Oversight
- Budget Knowledge
- Inventory Accuracy
College Work History
*Dispatcher-Discount Cab Company Phoenix, Az
* Front desk Clerk- Holiday Inn Ave de Mesilla, Las Cruces, NM.
*Banquet Bartender- Best Western, Las Cruces NM.
*Counselor- University of Phoenix, Tempe, Az
Timeline
Regional Operations Manager
Consolidated Distributors
02.2008 - 12.2019
District Manager
H & R Block Tax Services
01.1997 - 06.2001
Operations/Area Manager of Operations
Marshalls Department Store
02.1985 - 10.1990
MBA - Business Administration And Management
University of Phoenix
Bachelor of Arts - General Business
New Mexico State University