ANTHONY FLORES
San Antonio,TX
Summary
Driven Area Operations Manager with background in coordinating and overseeing operational activities across multiple sites. Possess strong leadership skills, adept at optimizing processes to improve efficiency and profitability while ensuring compliance with company standards. Demonstrated success in team management, strategic planning, and implementing operational improvements. Have made significant contributions in previous roles through problem-solving abilities, communication skills, and ability to manage change effectively.
Overview
17
17
years of professional experience
Work History
Area Operations Manager
TJX Companies, TJMaxx
San Antonio, TX
08.2023 - 06.2024
- Addressed problems encountered by personnel during their daily activities promptly and efficiently.
- Identified opportunities for process improvement through analysis of existing systems and procedures.
- Planned and coordinated special projects related to area operations efficiency improvements.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Area Operations Supervisor
The TJX Companies, Inc.
San Antonio, TX
02.2012 - 08.2023
- Proficiently handled duties relating to Inbound, Processing, and Outbound operations in the DC.
- Planned daily department goals, utilizing a zero-based staffing approach. Collaborated with fellow leaders to ensure timely completion of building priorities.
- Worked efficiently in a dynamic and adaptable setting, demonstrating speed, agility, and flexibility.
- Prioritized KPI's to meet daily and weekly targets for key metrics
- Provided consistent training support to help team members succeed in meeting their goals
- Leveraged Engineered Standards for identifying potential areas of improvement and boosting performance.
- Assist in providing a safe and clean working environment by identifying unsafe acts and addressing housekeeping opportunities.
DC Operations Manager
The Home Depot
Salem, OR
09.2010 - 08.2011
- Managed the Shipping department, which consisted of 3-4 supervisors and 17-40 associates
- Responsible for planning the day's goals for the Shipping department and partnering with supervisors to ensure it is executed
- Attended meetings with the management team to discuss building goals and coordinated our efforts to achieve those goals
- Monitored performance through system reports, walking the floor and asking questions of the leadership team and associates, then made adjustments as needed
- Provided development tools and feedback to assist supervisors and associates grow in their positions and prepare for transitioning to the next level
- Assisted in providing a safe and clean working environment by identifying unsafe acts and addressing housekeeping opportunities
- Administered New Hire training to leaders and associates when needed.
Implementation Analyst
The Home Depot
05.2009 - 09.2010
- Conducted Train the Trainer sessions to help local leadership in new RDCs become proficient in End User Training
- Monitor performance and provide feedback to AGMs, AOMs and Area Supervisors concerning operational issues
- Assist the local leadership in resolving issues and identifying areas of opportunity.
Department Supervisor
The Home Depot
Baytown, TX
05.2007 - 05.2009
- Supervised a shift of 24 THD associates and up to 12 third party associates
- Updated the Daily Labor Planner to ensure we worked efficiently and reached our daily goals and made adjustments during the shift as necessary
- Wrote reviews and conducted coaching sessions with associates to outline areas of opportunity
- Home Depot certified trainer for lift equipment and responsibility for functional training on my shift
- Volunteered to assist other facilities when the opportunities arose.
Education
Associates in Computer Science -
MTI College of Business and Technology
Webster, TX04.2002
Skills
- Performance Analysis
- Safety protocol
- Environmental Compliance
- Standard Operating Procedures
- Staff Supervision
- Key Performance Indicators
- Workforce Planning
- Warehouse Management
- Supervisory role background
- Strategic Planning
- Outstanding communication skills
Workauthorization
Authorized to work in the US for any employer
Timeline
Area Operations Manager
TJX Companies, TJMaxx
08.2023 - 06.2024
Area Operations Supervisor
The TJX Companies, Inc.
02.2012 - 08.2023
DC Operations Manager
The Home Depot
09.2010 - 08.2011
Implementation Analyst
The Home Depot
05.2009 - 09.2010
Department Supervisor
The Home Depot
05.2007 - 05.2009
Associates in Computer Science -
MTI College of Business and Technology