Anthony Flores
Houston,TX
Summary
Dynamic Senior Project Manager with extensive experience in Qualitative Healthcare Market Research, excelling in client engagement and workflow optimization. Proven track record in mentoring teams and enhancing project outcomes through strategic planning and resource allocation. Adept at invoice processing and fostering cross-functional collaboration to drive operational efficiency and achieve project goals.
Overview
8
8
years of professional experience
Work History
Senior Project Manager
SAGO
Remote
07.2024 - Current
- Coordinated project management efforts for multiple key healthcare accounts, optimizing workflow and resource allocation.
- Guided and supported new hires through mentorship initiatives to foster professional growth and integration into the team.
- Reviewed and finalized invoices while overseeing various finance-related activities to support operational efficiency.
- Coordinated regular updates and feedback sessions with clients to maintain engagement and support project objectives.
- Managed and trained on outside platforms used by clients.
Project Manager
SAGO
Remote
01.2022 - 07.2024
- Coordinated and executed high-volume projects tailored to meet the needs of different audience demographics.
- Prepared detailed invoices reflecting services rendered to support client billing processes.
- Achieved seamless client updates through proactive management of project adjustments.
- Administered platform management tasks, focusing on system stability and user engagement.
Project Coordinator
SAGO
Remote
03.2021 - 01.2022
- Collaborated with project managers to coordinate tasks and ensure alignment with project goals.
- Coordinated outreach efforts to respondents, fostering open dialogue and feedback.
- Executed comprehensive updates and maintenance tasks across various platforms to enhance user experience.
- Coordinated and managed all recruiter communications to ensure clarity and consistency in messaging.
Recruiter
SAGO
Remote
02.2020 - 03.2021
- Coordinated recruitment strategies across multiple projects, focusing on identifying and securing qualified candidates.
- Streamlined information exchange between project coordinators and managers to enhance project collaboration.
- Facilitated end-to-end respondent care, addressing inquiries and concerns to enhance overall experience.
Team Lead
Target
Houston, TX
01.2018 - 12.2019
- Supervised team operations to ensure efficient store performance and customer satisfaction.
- Developed training programs for new team members, enhancing onboarding processes and productivity.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Coordinated scheduling to align staff availability with peak business hours, improving service efficiency.
- Conducted performance reviews to provide constructive feedback and support employee development initiatives.
Education
High School Diploma -
John H. Regan
HoustonSkills
- Project management
- Client engagement
- Workflow optimization
- Resource allocation
- Team mentorship
- Platform management
- Invoice processing
- Communication strategies
- Performance evaluation
- Recruitment coordination
- Scheduling efficiency
- Strategic planning
- Client relationship management
- Training and mentoring
- Multi-project management
- Critical thinking
- Team leadership
- Customer relationship management
Timeline
Senior Project Manager
SAGO
07.2024 - Current
Project Manager
SAGO
01.2022 - 07.2024
Project Coordinator
SAGO
03.2021 - 01.2022
Recruiter
SAGO
02.2020 - 03.2021
Team Lead
Target
01.2018 - 12.2019
High School Diploma -
John H. Regan