Anthony Fonseca
Corpus Christi,TX
Summary
Proficient quality assurance inspector with a keen eye for detail and a strong commitment to ensuring product quality and compliance with standards. Skilled in conducting thorough inspections, identifying defects, and implementing corrective actions to maintain high-quality standards.
Overview
22
22
years of professional experience
8
8
Certification
Work History
Quality Assurance Technician II
HEB CCO Manufacturing
Corpus Christi, TX
09.2013 - 12.2024
- Maintained accurate records of test results, inspection data, and corrective actions taken when necessary.
- Analyzed rejected materials and determined root cause of failure or defect.
- Adhered strictly to ISO 9001 Quality Management System standards at all times.
- Investigated customer complaints regarding product quality issues.
- Assisted with developing policies and procedures related to quality assurance standards.
- Prepared reports summarizing findings from inspections and testing activities.
- Participated in internal audits of manufacturing processes in order to identify areas needing improvement.
- Developed standard operating procedures for quality control processes.
- Inspected incoming material for correct size, shape, color, or other characteristics as required by customer orders.
- Trained new quality technicians in the use of inspection equipment and techniques.
- Provided feedback to management on process improvements needed in order to meet customer requirements.
- Monitored production operations to identify potential problems with quality assurance.
- Performed visual inspections of products to ensure product quality.
- Collaborated with other departments within the organization, including production, maintenance, shipping in order to resolve any issues related to product quality.
- Recommended changes in methods or procedures used during the production process when necessary.
- Conducted tests on ingredients and finished products to verify conformance to specifications.
- Documented non-conforming items found during inspections according to established guidelines.
- Designed and followed detailed inspection schedules.
- Completed ANSI sampling testing and conducted continuous inspections.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Documented nonconformities and recommended techniques for prompt resolution.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Used specialized tools to take precise measurements of various aspects of samples.
- Wrote detailed reports outlining performance, quality and defect rates.
- Recommended improvement measures to production process to meet quality control standards.
- Used root cause analysis tools to determine failures and provide appropriate counter-measures to prevent repeat failures.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Learned new testing methods through continued education and research.
- Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.
Shipping Lead
HEB Warehouse
Corpus Christi, TX
11.2002 - 08.2013
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Monitored merchandise received and shipped from facility in computer system.
- Trained new employees on warehouse operations, including receiving, storing, packing and shipping items.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Obtained required documentation to process shipments and support movement.
- Assisted with loading and unloading freight onto trailers using manual handling techniques or powered equipment.
- Supervised a team of 5-10 shipping clerks in daily operations.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Investigated customer complaints related to shipments and took corrective action where necessary.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
W.B. Ray High School
Corpus Christi, TX05-1998
Some College (No Degree) - Mechanical Engineering
Texas A&M Kingsville
Kingsville, TXSkills
- Microsoft Office proficiency
- Equipment calibration
- Non-conformance reporting
- Product inspection
- Test equipment calibration
- Defect tracking
- Product grading
- Safety trained
- Sampling methods
- Documentation evaluation
- Measurement techniques
- Corrective actions
- Six sigma methodology
- Quality inspections
- Document Control Specialist
- TWI trained
Accomplishments
- Nominated for 2011 HEB Customer Service Award
- Nominated for 2022 HEB Innovation Award
- Nominated for 2023 Spirit of HEB Award
Certification
- Safe Quality Foods (SQF) Practitioner Certification
- Advanced HACCP Certification
- Certified Quality Auditor (CQA) Certification
- Quality Management Systems (QMS) Certification
- Preventive Controls for Human Food (PCHF) Certification
- Quality Assurance Fundamentals Certification
- Certified Quality Process Analyst (CQPA -1 Understanding Quality Concepts)
- Certified Quality Process Analyst (CQPA -2 Auditing)
- 8 Hour HazMat Awareness Course (2022)
Timeline
Quality Assurance Technician II
HEB CCO Manufacturing
09.2013 - 12.2024
Shipping Lead
HEB Warehouse
11.2002 - 08.2013
- Safe Quality Foods (SQF) Practitioner Certification
- Advanced HACCP Certification
- Certified Quality Auditor (CQA) Certification
- Quality Management Systems (QMS) Certification
- Preventive Controls for Human Food (PCHF) Certification
- Quality Assurance Fundamentals Certification
- Certified Quality Process Analyst (CQPA -1 Understanding Quality Concepts)
- Certified Quality Process Analyst (CQPA -2 Auditing)
- 8 Hour HazMat Awareness Course (2022)
High School Diploma -
W.B. Ray High School
Some College (No Degree) - Mechanical Engineering
Texas A&M Kingsville
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