Anthony Forbis
Bradenton,FL
Summary
Operational leader with strengths in team coordination, process improvement, and customer service across retail and insurance environments. Brings hands-on experience supporting large teams, resolving claims, guiding subrogation matters, and maintaining standards that support business performance and morale.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Wine Manager
Total Wine & More
Sarasota, FL
01.2025 - Current
- Analyzed metrics to inform business strategies and adapt plans to evolving business requirements.
- Built district plans to support strong service, improve metrics, and maintain high morale.
- Delegated tasks and monitored team progress to enhance operational efficiency.
- Coordinated with large team across multiple departments to ensure consistent store standards and address customer needs.
Property Claims Adjuster
Johns Eastern Company / Davies Company
Bradenton, FL
08.2022 - 10.2024
- Managed residential and commercial claims from first notice through payment.
- Managed residential and commercial claims from opening through payment resolution.
- Tracked subrogation claims, resolving matters to ensure client satisfaction.
- Oversaw subrogation activity and guided claims to client-satisfactory closure.
- Subrogation matters reached client-satisfactory closure through careful claim follow-up.
- Directed intake review and claim processing for new assignments.
- Maintained client communication throughout claim lifecycle.
- Residential and commercial claims moved from intake to payment with consistent resolution.
- Facilitated effective mediations and arbitrations with counsel to advance claims resolution.
- Coordinated mediations and arbitrations with assigned counsel.
- Mediations and arbitrations progressed effectively in coordination with assigned counsel.
- Generated detailed client reports to monitor and communicate claim progress. remained clear and consistent throughout claims handling process.
Wine Manager
Total Wine & More
Greensboro, NC
05.2018 - 06.2022
- Designed district-wide plans that enhanced service quality, improved key metrics, and boosted team morale.
- Analyzed metrics in order to drive business growth and pivot according to business needs.
- Oversaw large team across multiple departments, maintaining uniform company standards and addressing consumer needs.
- Assigned tasks and followed up with team members, ensuring efficient business operations.
Subrogation Specialist - AVIS/Budget Project
Vengroff Williams, Inc
Sarasota, FL
02.2018 - 05.2018
- Facilitated settlement negotiations with claimants and insurance representatives, adhering to assigned authority limits to reach favorable resolutions.
- Verified coverages from consumer carriers, credit card providers, and other third-party services to ensure alignment with claims.
- Reviewed client contracts and assessed viability of further claim pursuit based on client needs and standards.
Subrogation Specialist - State Farm Project
Vengroff Williams, Inc
Sarasota, FL
06.2017 - 02.2018
- Reviewed and evaluated new subrogation transfers, contacted adverse carriers to negotiate liability theories, and resolved disputes amicably.
- Negotiated settlements with claimants and insurance representatives within established authority limits to ensure fair resolutions.
- Determine the need for any additional investigation of subrogation files, requesting completion through clients, customer service department and team ideas.
- Managed timelines to ensure compliance with legal statutes and effective time management.
- Executed assigned tasks from management to support team objectives and operational efficiency.
Restitution Coordinator
Douglas Knight & Associates
Bradenton, FL
05.2013 - 06.2015
- Coordinated with company owner to ensure timely handling of restitution cases.
- Processed and followed through on restitution accounts, ensuring compliance and accuracy.
- Collaborated with clients to streamline restitution recovery processes.
- Design and implement departmental workflows in accordance with individual client requirements.
- Establish objectives and performance goals while ensuring production was able to meet company and client standards.
Subrogation Specialist
Douglas Knight & Associates
Bradenton, FL
01.2012 - 05.2013
- Reviewed subrogation claims to identify recovery opportunities and maximize financial recoveries.
- Settled disputes through negotiations with claimants, attorneys, and other parties to achieve favorable outcomes.
- Decided to pursue claims through arbitrations, suit, and collections.
- Coordinated O&C inspections and managed vendor expenses to ensure cost-effective claim resolutions.
Education
Associates - Criminal Justice
East Stroudsburg University
PA12-2018
Associates - Criminal Justice Administration
State College of Florida
Bradenton, FL12-2018
Skills
- Retail Operations
- Sales & Marketing
- Data Analysis
- POS Systems
- Microsoft Office Suite
- Process Optimization
- Strategic Planning
- Leadership & Team Management
- Training & Development
- Claims Management
- Conflict Resolution
- Customer Service Excellence
Certification
- Florida 6-20 Insurance License
- Additional licenses in 20+ states also available if requested.
Timeline
Wine Manager
Total Wine & More
01.2025 - Current
Property Claims Adjuster
Johns Eastern Company / Davies Company
08.2022 - 10.2024
Wine Manager
Total Wine & More
05.2018 - 06.2022
Subrogation Specialist - AVIS/Budget Project
Vengroff Williams, Inc
02.2018 - 05.2018
Subrogation Specialist - State Farm Project
Vengroff Williams, Inc
06.2017 - 02.2018
Restitution Coordinator
Douglas Knight & Associates
05.2013 - 06.2015
Subrogation Specialist
Douglas Knight & Associates
01.2012 - 05.2013
Associates - Criminal Justice
East Stroudsburg University
Associates - Criminal Justice Administration
State College of Florida