Anthony Foulk
Perrysburg,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
PG
Amazon
Rossford, OH
02.2022 - Current
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Monitored quality performance metrics and coached to help mitigate quality errors.
- Utilized different technology to assist with labor staffing and development.
- Focused on keeping associated working by ensuring they had the supplies and tools needed to perform the task at hand.
- Kept lines and conveyors moving by clearing jams in a timely manner to ensure customer satisfaction.
- Ran a team on the slam platform to ensure packages were reaching their destinations in the FC.
Learning Ambassador
Amazon
Rossford, OH
02.2022 - Current
- Completed online assessments for onboarding new hires and crosstrains.
- Analyzed associate performance data to recommend strategies for improving learning outcomes.
- Utilized a variety of teaching methods such as problem-solving exercises, simulations, role plays.
- Communicated regularly with leadership regarding any changes or updates required for new hire experience.
Package Handler Trainer
FedEx
Perrysburg, OH
07.2020 - 01.2022
- Provided hands-on instruction to package handlers on proper handling techniques for packages of all sizes, shapes, weights, and fragility.
- Monitored performance of trainees during training sessions to identify areas that needed improvement or further instruction.
- Loaded and unloaded trucks and instructed new hires on the process of this task.
- Provided guidance to package handlers in order to help them achieve their individual goals within the organization's policies and regulations.
- Inspected and maintained yard switching equipment to ensure proper operation.
- Conducted pre-trip inspections on assigned vehicles to verify safety.
- Maintained communication with Yard Switcher personnel during operations to coordinate activities.
- Operated a variety of vehicles including forklifts, tractors and cranes in a safe manner.
Education
High School Diploma -
Rossford High School
Rossford, OH06.2019
Skills
- Basic Math
- Planning
- Maintenance & Repair
- Conflict Resolution
- Data Management
- Communication
- Supervision and Leadership
- Active Listening
Timeline
PG
Amazon
02.2022 - Current
Learning Ambassador
Amazon
02.2022 - Current
Package Handler Trainer
FedEx
07.2020 - 01.2022
High School Diploma -
Rossford High School