Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anthony Frausto

Reno,NV

Summary

Demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager

Domino's
02.2017 - 10.2020
  • Assisted in managing daily operations to ensure efficient service delivery.
  • Trained and developed team members on operational standards and customer service protocols.
  • Implemented inventory management techniques to optimize stock levels.
  • Analyzed sales trends to support strategic decisions for product offerings and promotions.
  • Coordinated staff scheduling to maintain appropriate coverage during peak hours.

Housekeeping

Marriott Vacation Club
12.2020 - 01.2023
  • Improved customer ratings by promptly addressing any guest concerns or complaints regarding housekeeping services.
  • Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
  • Expedited case turnover times by effectively collaborating with housekeeping staff on room preparation tasks.

Shipping and Receiving

Arrow Electronics
01.2023 - 01.2024
  • Streamlined shipping and receiving processes by implementing a standardized unloading procedure for all incoming shipments.
  • Supported other departments as needed, including shipping and receiving, ensuring timely delivery of completed projects to clients.
  • Maintained documentation of shipping and receiving packages using internalized software.
  • Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.

Customer Service Representative

Smok’n Rays
01.2024 - 05.2025
  • Handling invoices and maintaining store appearance up to company standards.
  • Provided feedback to management on common customer issues for process improvement.
  • Collaborated with colleagues to enhance overall customer service experience.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High school diploma -

Damonte Ranch
Reno, NV
05.2017

Skills

  • Data entry
  • Customer relations
  • Problem resolution
  • Computer proficiency
  • Payment processing
  • Paperwork processing
  • Documentation
  • Quality control
  • Forklift certified
  • Critical thinking

Certification

Driver's License

Timeline

Customer Service Representative

Smok’n Rays
01.2024 - 05.2025

Shipping and Receiving

Arrow Electronics
01.2023 - 01.2024

Housekeeping

Marriott Vacation Club
12.2020 - 01.2023

Assistant Manager

Domino's
02.2017 - 10.2020

High school diploma -

Damonte Ranch

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