Summary
Work History
Education
Skills
Timeline
Volunteer
Anthony Frazier

Anthony Frazier

D
Charlotte,NC

Summary

Dynamic Sandwich Artist with a proven track record at Chicken Salad Chick, excelling in customer service and food safety compliance. Recognized for enhancing order efficiency and fostering customer loyalty through exceptional communication and multitasking skills. Committed to maintaining high cleanliness standards while training team members to uphold quality and service excellence.

Work History

Sandwich Artist

Chicken Salad Chick
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Improved order efficiency with speed and accuracy in sandwich assembly during peak hours.
  • Maintained up-to-date knowledge of food safety regulations, ensuring compliance and protecting customers.
  • Developed system for tracking most requested sandwich combinations, guiding inventory purchasing decisions.

Education

N/A -

Myers Park
Charlotte, NC
05.1989

Skills

Cooking

Heavy lifting

Willingness to learn

Quality control measures

Customer satisfaction focus

Cleanliness and hygiene

Teamwork and collaboration

Food safety

Meal preparation

Food preparation

Customer service

Patience and empathy

Problem-solving

Guest service

Cleaning and organization

Time management

Menu recommendations

Safe food handling

Cleaning and sanitizing

Order accuracy

Multitasking and prioritizing

Cleaning and sanitization

Reliability and punctuality

POS systems

Dependable and honest

Health and safety compliance

Taking and preparing orders

Efficient work pace

Attention to detail

Food service standards

Task delegation

Food storage practices

Quality control

Portion control

Store opening and closing

Professionalism and courtesy

Task prioritization

Continuous learning mindset

Inventory counts

Concise time-management

Creative problem solving

Product stocking and rotation

Flexible schedule

Knife handling skills

Equipment monitoring

Equipment cleaning

Performance improvement

Sandwich preparation

Food presentation techniques

High level of integrity

Sandwich preparation expertise

Food preparation standards

Effective multi-tasking

Food handling and sanitization

Food allergy awareness

Sandwich artistry

Workstation organization

Phone and online order processing

Hospitality and accommodation

Timeline

Sandwich Artist

Chicken Salad Chick

N/A -

Myers Park
Anthony FrazierD