Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Facilities Maintenance Technician, 2nd Plumber
Snowshoe Mountain Resort
Snowshoe, WV
01.2021 - 11.2023
Performed building and equipment maintenance and repairs by doing heating, ventilation, air conditioning, carpentry, plumbing, electrical, vehicular and machinery work.
Responded promptly to emergency calls from staff regarding facility issues.
Maintained records of all repairs and preventive maintenance activities in a computerized database system.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
County Maintenace Director
Hot Springs County
Thermopolis, WY
09.2017 - 11.2021
Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
Coached staff on strategies to enhance performance and improve customer relations.
Trained and monitored employees to teach daily tasks and improve performance.
Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
Inspected facilities to determine problems and schedule necessary maintenance.
Created work crew schedules and delegated assignments.
Established and enforced clear safety policies to protect workers from injury.
Repaired equipment and machinery, performing maintenance according to updated industry standards.
Prepared budgets for upcoming projects based on estimated labor costs and materials needed.
Coordinated emergency repairs as needed in order to minimize disruption in production schedules.
Filled out work orders, repair logs and maintenance plans to document work completed.
Maintained records of repairs and parts inventory usage to optimize future planning efforts.
Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
General Manager
Autowater Irrigation
Waltham, MA
09.2001 - 11.2015
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Developed service and sales strategies to improve retention and revenue.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Associate of Arts - Communication Studies
Middlesex Community College - Bedford
Bedford, MA
05-2001
Skills
Electrical Troubleshooting
Equipment Installation
Boiler Operation
Appliance Repair
Groundskeeping
Power Tool Operation
HVAC Systems
Lighting Systems
Drywall Repair
Mechanical Maintenance
Plumbing Repairs
Blueprint and Schematic Understanding
Power and Hand Tool Use
Documentation
Equipment Repair
Troubleshooting Strength
Maintenance Scheduling
Understanding Schematics
Preventive Maintenance
Codes Compliance
Supply Management
Plumbing
Safety Awareness
System Troubleshooting
Timeline
Facilities Maintenance Technician, 2nd Plumber
Snowshoe Mountain Resort
01.2021 - 11.2023
County Maintenace Director
Hot Springs County
09.2017 - 11.2021
General Manager
Autowater Irrigation
09.2001 - 11.2015
Associate of Arts - Communication Studies
Middlesex Community College - Bedford
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