Anthony Fry
Jersey City
Summary
Reliable and experienced operations professional with a background in management and high-volume environments. Proven ability to maintain focus, safety and efficiency during long- and late-hour shifts and under demanding conditions. Strong driving experience with a clean driving record. Highly dependable with open availability, including overnight and/or extended shifts. Currently pursuing CDL.
Overview
8
8
years of professional experience
Work History
Assistant Restaurant Manager
Taco Bell
Woodbridge
04.2023 - Current
- Assisted in daily operations to ensure smooth restaurant functioning.
- Managed staff schedules and delegated tasks to optimize restaurant operations.
- Trained new employees on customer service standards and operational procedures.
- Oversaw inventory management to maintain appropriate stock levels and minimize shortages.
- Resolved customer complaints and issues to enhance guest satisfaction.
- Maintained cleanliness and organization throughout the restaurant environment.
- Provided leadership and direction to restaurant employees.
- Managed cash register operations including deposits and reconciling discrepancies.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
General Manager
Serways
Nuremberg
11.2017 - 02.2023
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Oversaw daily operations, enhancing service quality and customer satisfaction.
- Managed team performance through feedback and training, fostering a culture of continuous improvement.
- Developed and implemented operational policies to enhance workflow efficiency.
- Coordinated with suppliers to optimize inventory levels and ensure product availability.
- Scheduled staff shifts to optimize coverage during peak hours.
- Resolved customer complaints promptly to maintain positive relationships.
- Trained employees on duties, policies and procedures.
Education
Catering Expert - Gastronomy
Berufsschule 3
Nuremberg, Germany09-2020
Skills
- Safe & Defensive driving
- Long Distance driving endurance
- Route Planning
- Time Management
- Team Leadership & Supervision
- Inventory & Stock Handling
- Customer Service
- Reliability & Punctuality
- Fast-paced Operations
Languages
English
Full Professional
German
Native/ Bilingual
French
Limited
Timeline
Assistant Restaurant Manager
Taco Bell
04.2023 - Current
General Manager
Serways
11.2017 - 02.2023
Catering Expert - Gastronomy
Berufsschule 3