Dedicated professional with strong customer service and problem-solving skills. Experienced in basic computer skills and communication. Ready to contribute to a team-focused workplace.
Overview
6
6
years of professional experience
Work History
Custodian
Hancock County Schools
Weirton
02.2024 - 06.2026
Cleaned classrooms, hallways, and restrooms to maintain a safe environment.
Maintained outside grass.
Medicare Complaints Analyst
Aetna
Wellsburg
01.2020 - 02.2024
Investigated member complaints to pinpoint root causes and inform resolution strategies.
Addressed member complaints efficiently, ensuring timely resolutions and enhancing member satisfaction.