Versatile team member offering over 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Digital Shopper
Wal
11.2023 - 06.2024
Tracked substitutions and informed customers of changes.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Consistently met deadlines and quality goals for accuracy and timeliness.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Logistics Fleet Manager
Fusion Transportation
12.2022 - 02.2023
Supervise: I hired 4 drivers along with a dispatcher to successfully initiate a workflow base for the company here in Texas. I managed their payroll through a system called Paylocity, in which I scheduled time off, vacation, etc.
Daily Task: Monitored accounts for pickups and delivery within the Dallas-Fort Worth area and from over-the-road drivers bringing freight in. I managed the logistics for pickups and routed the accounts per day to better pick up services. I oversaw the DOT and safety aspects of the fleet; 53ft trailers and tractors.
Technology Experiences: SAP, Microsoft Suite (Office, Word, Excel, Power Point, Teams), Adobe Pro
Transportation Supervisor
Southern Glazers Wine and Spirits
06.2016 - 04.2022
Supervise: Specialize in delivery planning for North Texas (Dallas-Fort Worth, Waco, Lubbock, Amarillo and Longview delivery plants); Supervise Return Product Check-In; Supervise Customer Crediting of Return Product; Supervise over 90 Drivers and Helpers; 1 of 4 supervisors working as a team to manage over 100 employees for an Operation that has increased in over 41% production, since 2013; trained employees how to use Roadnet and SAP; email communications to N. Texas equaling 1000+ recipients; conduct weekly safety meetings with my teams and In-person meetings every few months with 80+ attendees; corrective counseling including coaching employees; Monitoring Lytx vehicle cameras with coaching and investigations.
Daily Tasks: As the lead router I made delivery routes and maintained accounts in a standard route system as well as dynamic routing when new accounts were presented. Monitor GPS tracking; Velocitor V-Track system; run reports in Roadnet Software to adjust delivery windows for accounts; coordinate with customers, sales reps and management about delivery requests and return product; conduct Injury Reports, conduct accident reports and investigations on paper and in Intelex software; schedule of day delivery requests; send out a daily report of outgoing product to management, State V.P.’s, Regional V.P.’s and National V.P. of Operations; Corrective Action Discipline; perform Annual Employee Evaluations and Merit Increases. Allocated equipment to meet transportation needs and financial goals.
SAP: Reporting and monitoring of outgoing product; delivery and T.O. creation for warehouse picking of orders; order editing for out-of-stock product; checking warehouse locations for product availability; order editing of errors in order creation; deleting deliveries and T.O.’s; creating return deliveries and T.O.’s for return product; customer crediting; bin-to-bin transferring; order pulling confirmation; invoice creation; invoice printing; order file transfer to Roadnet Software.
Roadnet: Being part of a link between Upper Management, Sales, Transportation, Warehouse Day/Night shifts to efficiently design delivery plans and execute the deliveries of 100+ routes and servicing 1200+ customers daily; train new personnel in Roadnet and teach them how to design efficient delivery routes.
Delivery Optimization for North Texas – Run reports in SAP to determine how much each customer has purchased in a rolling 12-month period. Then I planned the customer’s delivery days based on directives offered by the V.P. of Operations U.S. Central Region guidelines for distribution and geographical location for over 14,000 customers.
Draft Technician Created a route to service 60+ customers a week; cleaned and maintained draft beer systems at On-premise accounts in downtown and E Dallas; disassembled and assembled draft systems ensure proper quality.
Security: Secured, locked up and set the alarm on a building with over $150 million worth of inventory every Friday for a couple of years; was also the first to opened on Sunday to start production.
Technology Experience: SAP, Velocitor, GeoTab, Kronos, Roadnet, Microsoft Suite (Office, Word, Excel, Power Point, Teams), Intelex, Adobe Pro.
Unit Supply Supervisor
United States Army
08.2008 - 09.2021
Supervise: I was responsible for supervising and maintaining all Army supplies and equipment for my Company. I was also responsible for logistics planning and training soldiers to better themselves and achieve the Army goals in the process.
Daily Task and Duty: My job consisted of receiving, inspecting, inventorying, storing, issuing, and delivering all supplies and equipment within the unit to better performances of soldiers and leadership in the company. I also ordered and exchanged equipment through SAP to keep up with the movement of the Army and its changes.
Accountability and Security: As the Unit Supply Supervisor, I was also responsible for safely securing and controlling weapons and ammunition in security areas. I was in charge of a $1 million dollar piece of equipment to help mechanics do their job efficiently and affectively while in an hostile environment. I did 2 tours to Iraq and Afghanistan as apart of a logistical output and as a mechanic an. I helped maintain our warehouse where our equipment, supplies and weapons were stored.
Technology Experiences: SAP, Microsoft Suite (Office, Word, Excel, Power Point, Teams), Adobe Pro
Education
Associate of Science - Science
Mountain View College
Dallas
05.2024
Skills
Develops a positive workplace environment
Critical and Creative Thinking
Leadership Quality and People Skills
Computer Proficiency
Organized and Detail-Oriented
Ability to Recognize and Reward
Active Listening and Teamwork
Affiliations
I associated with United Most Worshipful Scottish Rite Mason organization.
Certification
Supervision Management October 2016
Warehouse Managers & Supervisors Safety Training Program March 2022