Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Gallo

Cato Ny,NY

Summary

Proven leader and technical innovator, I leveraged my expertise in Software Development, cybersecurity and network management to excell in school. My background includes software development, showcasing a blend of strategic vision and technical prowess. I am very motivated and eager to branch out into the world!

Overview

7
7
years of professional experience

Work History

Dig Right Solutions

Anthony Gallo
03.2024 - Current

At Dig Right Solutions we prioritize customer satisfaction.

Working closely with customers for all of there lawn care needs.

As the owner operator of DIg Right Solutions, this small business promotes good customer care and service. Working closely with customers to satisfy there lawn care needs. (I am the owner of this small company)

Sales Assosiate

Home Depot
09.2021 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Collaborated with team members to achieve monthly sales targets.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.

19 Delta

US Army
01.2019 - 07.2020
  • Operated wheeled and tracked vehicles and communications equipment.
  • Communicated updates on task completion to supervisors, maintaining smooth operations.
  • Verified inventory computations by comparing to physical counts of stock, investigating discrepancies and errors.
  • Prepared mission equipment for deployment and secured vehicles prior to transport.
  • Enhanced reconnaissance capabilities by conducting thorough area assessments and gathering critical intelligence data.
  • Maintained optimal operational readiness by regularly servicing vehicles, weapons, and communication equipment.
  • Spearheaded cross-training initiatives within the unit, fostering a well-rounded skill set among Cavalry Scouts that improved overall effectiveness in diverse situations.
  • Assessed environmental conditions and relayed crucial information to leadership, allowing better-informed decisions regarding troop movements and tactics.
  • Ensured the safety of fellow soldiers by providing timely and accurate information on potential threats and enemy movements.

Stihl Sales Assosiate

Runnings
01.2018 - 04.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Service Technician

Onondaga Coach
06.2017 - 01.2018
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Cleaned and maintained hygiene of tour buses

Education

Associate of Science - Computer And Information Sciences

Cayuga Community College
Auburn NY
05.2024

Skills

  • Technical report writing
  • Software Development
  • Java
  • Python
  • SQL
  • Access
  • Excel
  • Wireshark
  • PacketTracer
  • Cybersecurity
  • Net Working
  • Network Development
  • Network Management
  • Business Managements

Timeline

Dig Right Solutions

Anthony Gallo
03.2024 - Current

Sales Assosiate

Home Depot
09.2021 - 07.2024

19 Delta

US Army
01.2019 - 07.2020

Stihl Sales Assosiate

Runnings
01.2018 - 04.2018

Service Technician

Onondaga Coach
06.2017 - 01.2018

Associate of Science - Computer And Information Sciences

Cayuga Community College
Anthony Gallo