Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Anthony Garcia

Pasco

Summary

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
01.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

Service Desk Lead

Paul Mitchell The School Richland
09.2017 - 01.2021
  • Manage reception desk operations, including scheduling appointments and client communications for over 200 students.
  • Maintain cleanliness and organization of lobby and guest areas.
  • Process transactions for services, product sales, and tuition payments, ensuring accuracy and efficiency.

Front Desk Agent

Hampton Inn and Suites
05.2016 - 09.2017
  • Managed guest check-ins and check-outs, ensuring a smooth and welcoming experience.
  • Handled phone inquiries and reservations, providing excellent customer service.
  • Assisted in breakfast service and maintained snack shop inventory.
  • Provided local information and transportation assistance to guests.

Customer Experience Coordinator

Marshalls
10.2014 - 05.2017
  • Performed various roles including cashier and sales associate, maintaining store cleanliness and assisting customers.
  • Unloaded and organized merchandise deliveries, ensuring proper placement on the sales floor.
  • Promoted to Customer Service Coordinator, where responsibilities included training new employees, scheduling breaks, and supporting cashiers with operational issues.

Education

High School Diploma -

Pasco High School
06-2014

Skills

  • Effective task management
  • Leadership Skills
  • Verbal and written Communication
  • Critical thinking abilities
  • Collaborative teamwork
  • Confidentiality and HIPAA
  • Workflow optimization

Certification


  • CPhT - Certified Pharmacy Technician
  • Immunization Certifed

Timeline

Pharmacy Technician

Walgreens
01.2021 - Current

Service Desk Lead

Paul Mitchell The School Richland
09.2017 - 01.2021

Front Desk Agent

Hampton Inn and Suites
05.2016 - 09.2017

Customer Experience Coordinator

Marshalls
10.2014 - 05.2017

High School Diploma -

Pasco High School