Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Garcia

Emerald Hills,CA

Summary

Dynamic Senior Account Manager at OnQ Solutions with expertise in retail fixtures, product demo provisioning, and customer relationship management. Proven track record in campaign planning and production strategies, successfully enhancing client engagement and satisfaction. Adept at utilizing Adobe Illustrator for impactful designs while fostering strong client relationships through proactive communication and strategic insights.

Overview

15
15
years of professional experience

Work History

Senior Account Manager

OnQ Solutions
Hayward, CA
12.2024 - Current
  • Intake project details from clients, scope of work, and align internally with kick-off meetings and project briefs.
  • Collected all design assets needed for each project and worked closely with the 2D and 3D teams to ensure that requests are met and delivered on time.
  • Built and maintained strong, lasting client relationships by constant check-ins, follow-ups, and follow-throughs on all client needs and projects over years of project management, leading to account management.
  • Work directly with assigned project managers to ensure all details and specifics are being carried out properly for each project, prior to review with the client.
  • Collaborated with internal departments such as design, engineering, project operations, and finance to ensure the successful execution of projects.
  • Utilized Salesforce software to input customer order details into the system, accept payments, and update accounts.
  • Prepared and presented detailed reports on account status, challenges, and growth opportunities to executive leadership.
  • Resolved client issues in a timely manner while maintaining excellent customer service standards.

Project Manager

OnQ Solutions
Hayward, CA
05.2022 - 12.2024
  • Submitted detailed engineering requests for both prototype and final production of metal displays and RBS fixtures.
  • Orchestrated project schedules by defining incremental milestones for prototype approvals, metal manufacturing completion, and material lead times.
  • Developed project plans for RBM provisioning, established timelines for wave shipments, assigned responsibilities to appropriate teams, and managed overall workflow execution.
  • Identified labor needs, and coordinated resource allocation to deliver quality standards on time and within budget.
  • Generated and tracked change orders, and other contractual modifications affecting budget and schedule.
  • Led Kick-Off meetings with internal team members, consultants and contractors.
  • Built and established strong partnerships with internal teams, vendors, and clients.
  • Determined project staffing needs and led resource management.
  • Visited locations to observe operations and determine opportunities to streamline processes and achieve cost reductions.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.

Creative Director

Anthems Designs
Hayward, CA
01.2015 - 11.2024
  • Designed a template website for apparel branding with multifunctionality features.
  • Successfully developed and launched new products through email marketing and social media.
  • Create and distribute compelling content for multiple social channels.
  • Created marketing plans and devised strategic communication approaches.
  • Coordinated art and design needs for management companies and internal departments.
  • Brand consultant and marketing solutions expert.
  • Provided direction and supervision for a team of art directors and designers.
  • Achieved brand awareness through social media, radio interviews, iconic public figures, brand ambassadors, and trade shows.

Sr Director of Print Production and Marketing

Quad Express Printing
Hayward, CA
09.2014 - 05.2022
  • Performed quality control checks on all finished products.
  • Directly Involved in the development and production of large retail Point of Purchase display initiatives for Google, Apple, Safeway, SF Giants, T-Mobile.
  • Trained and monitored all Campaign Coordinators in processing marketing campaigns and in resolving print related issues while improving performance and increasing production
  • Oversee the production of online and print advertisements, direct mail packs, email campaigns, websites, exhibition stands, road shows and liaising with art designers, and printers
  • Strategically involved in the development of products and services, defining targets, budgets, and goals, and initiating new marketing procedures and policies to enhance customer experience within the retail establishments.
  • Forecasts resource needs and allocates assigned resources to assure completion of established objectives within budgetary and scheduled guidelines
  • Marketing efforts of print and design acquired new clients and the introduction of multiple marketing campaigns
  • Manage the creative workflow, and print production from conception to shipment and delivery for all internal and external projects.
  • Managed a portfolio of 12 high-level accounts.
  • Collaborated with cross-functional teams to draft project schedules and plans.
  • Grew qualified vendor pool from a few local companies to nationwide vendors which brought new capabilities to the stable as well as created more competitive bidding saving the company money

Project Manager

Quad Express Printing, Inc
Hayward, CA
09.2010 - 10.2014
  • Communicated with clients to convey deadlines, scope of work and potential challenges throughout project timeline.
  • Managed entire project life cycle from initial concept through final delivery.
  • Supported client companies in maximizing strengths, overcoming weaknesses and developing new processes.
  • Provided guidance to team members regarding tasks assigned to them.
  • Managed multiple projects with competing deadlines simultaneously.

Education

Bachelor of Arts - Marketing

San Francisco State University
San Francisco, CA
01.2008

High School Diploma -

Junipero Serra High School
01.2001

Skills

  • Salesforce software
  • Project management
  • Quality control
  • Content creation
  • Product marketing
  • Campaign planning
  • Brand-building strategies
  • Demand Generation Marketing
  • Customer Relationship Management (CRM)
  • SEO experience
  • Digital marketing
  • Social media management
  • Adobe Illustrator
  • Adobe PhotoShop
  • Website design
  • Cross-functional collaboration

Timeline

Senior Account Manager

OnQ Solutions
12.2024 - Current

Project Manager

OnQ Solutions
05.2022 - 12.2024

Creative Director

Anthems Designs
01.2015 - 11.2024

Sr Director of Print Production and Marketing

Quad Express Printing
09.2014 - 05.2022

Project Manager

Quad Express Printing, Inc
09.2010 - 10.2014

Bachelor of Arts - Marketing

San Francisco State University

High School Diploma -

Junipero Serra High School

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