Dynamic Store Manager with a proven track record at Fastimes, excelling in inventory control and loss prevention. Recognized for enhancing customer satisfaction through effective training and mentoring. Skilled in cash management and employee scheduling, fostering a positive work environment that drives sales and team performance as well having a unique skill for spotting counterfeit bills during cash transactions.
Overview
18
18
years of professional experience
Work History
Store Manager
Fastimes
03.2021 - 07.2025
Managed inventory control, cash control, and store opening and closing procedures.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Completed point of sale opening and closing procedures.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Supervised guests at front counter, answering questions regarding products.
Assistant Store Manager
Dollar General Store
04.2018 - 03.2021
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Increased employee retention, training staff in effective customer service techniques and product knowledge.
Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Assistant Store Manager
Circle K
09.2015 - 04.2018
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Created and maintained safe and secure work environments for employees.
Rotated merchandise and displays to feature new products and promotions.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Food Preparation Worker
Little Caesar's Pizza
10.2014 - 09.2015
Managed inventory levels effectively, minimizing food waste while maintaining adequate supplies of fresh ingredients.
Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Followed recipe guidelines meticulously, ensuring a consistent flavor profile for signature dishes.
Utilized organizational skills to maintain an orderly pantry system, simplifying ingredient retrieval during busy shifts.
Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Organized and re-stocked various stations and self-service items.
Made food according to standard recipes with requested changes for customer satisfaction.
Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
Monitored and maintained required food temperatures for safety.
Laborer
Aerometal International
12.2013 - 09.2014
Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Improved worksite efficiency by maintaining clean and organized work areas.
Enhanced project timelines by collaborating effectively with team members on various tasks.
Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
Used variety of hand and power tools to complete tasks.
Moved and cleared debris from work sites to dispose of in designated areas.
Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Followed instructions and safety protocols to prevent accidents and injuries.
Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
Performed general housekeeping and cleaning tasks.
Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Warehouse Worker
Rug Doctor Rents-furnitureland
06.2011 - 12.2013
Loaded, unloaded, and moved material to and from storage and production areas.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Consistently lifted materials weighing as much as 50 pounds.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Reduced waste, implementing recycling procedures for packaging materials.
Laborer
Westside Temp Service
05.2010 - 06.2011
Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
Performed general housekeeping and cleaning tasks.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Followed instructions and safety protocols to prevent accidents and injuries.
Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
Line Cook
Captain D's
02.2009 - 05.2010
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Checked food temperature regularly to verify proper cooking and safety.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Cashier
Walmart
10.2007 - 09.2008
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Built relationships with customers to encourage repeat business.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Restocked and organized merchandise in front lanes.
Performed cash, card, and check transactions to complete customer purchases.