Anthony Gentile

• Ensured compliance with applicable laws and regulations related to event planning and operations.
• Provided support to attendees before, during, and after the event as needed.
• Acted as a liaison between clients and vendors throughout the duration of an event.
• Served as primary contact person responsible for responding to inquiries about events.
• Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
• Evaluated event performance metrics against established goals and objectives.
• Prepared post-event reports summarizing attendee feedback and other key metrics.
• Oversaw all aspects of event production from conception through completion.
• Resolved any issues that arose during the course of an event in a timely manner.

• Manages the Food and Beverage departments (not catering sales).

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.

• Maintains a positive cost management index for kitchen and restaurant operations.

• Utilizes budgets to understand financial objectives.

• Managed inventory levels for optimal stock availability, reducing waste and cost overruns.

• Handles employee questions and concerns
• Monitors employees to ensure performance expectations are met
• Provides feedback to employees based on observation of service behaviors
• Assists in supervising daily shift operations
• Supervises restaurant and all related areas in absence of Director of Restaurants or Restaurant Manager
• Participates in department meetings by communicating clear and consistent message regarding departmental goals to produce desired results
• Ensures all employees have proper supplies, equipment, and uniforms
• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels
• Assists in ensuring compliance with all restaurant policies, standards, and procedures
• Monitors alcohol beverage service in compliance with local laws
• Assists in achieving or exceeding budgeted goals
• Performs all duties of restaurant employees and related departments as necessary
• Opens and closes restaurant shifts.

• Rapidly responded to guest requests sent via HotSOS (housekeeping software)
• Provided support to housekeepers while maintaining cleanliness of hallways and linen rooms
• Responsible for organizing housekeeping carts with all necessary linen and amenities
• Recognized by management for taking initiative individual, as well as in team.

• Open doors and assist guest entering leaving property
• Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic
• Maintain security of vehicles and vehicle keys.

• Educated youngsters between ages of 5 and 14 on rules and fundamentals for football
• Ran drills and practices to help children to develop and improve sports skills
• Observed consistent program of stretching and proper conditioning in effort to reduce injuries
• Readied team to compete in competitions and other special events
• Developed training and exercise programs to meet individual requirements and team play strategies
• Maintained safety of training, individual exercises, and equipment usage to avoid sports injuries and damage to facility
• Mentored and encouraged youth to develop strong work ethic by being positive role model and practicing skills regularly
• Observed culture of good sportsmanship, cooperation and responsibility among young athletes.

• Monitored approximately 15 campers between ages of 5 and 14
• Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival
• Planned, organized, facilitated and promoted diverse recreational programs
• Established, identified and assessed event goals and intended outcomes
• Mediated conflicts between campers by implementing time outs
• Created and managed counselor’s work schedules
• Assigned tasks and duties to camp counselors.

• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
• Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance
• Managed all front desk operations for busy high-volume barbershop
• Provided excellent service and attention to customers when face-to-face or through phone conversations
• Recognized by management for providing exceptional customer service
• Handled payment processing duties and provided customers with receipts and proper bills and change
• Assisted with administrative tasks, including filing, answering phones and scheduling appointments
• Signed for packages, recorded all deliveries and distributed to inter-company personnel
• Balanced accounts and conducted nightly audits to keep bookkeeping current
• Performed scheduled inventory counts
• Maintained work area clean and performed light cleaning around shop.