Anthony Gentile
Modesto,CA
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
17
17
years of professional experience
Work History
Crew Member
Trader Joe's
05.2015 - 10.2021
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Became familiar with products to answer questions and make suggestions.
- Stocked shelves to organize aisles in assigned department.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked well with teammates and accepted coaching from management team.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Contributed to inventory management, minimizing food waste and controlling costs.
- Supported training of new crew members, leading to more efficient onboarding process.
- Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Crew Member
Trader Joe's
08.2013 - 05.2015
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Became familiar with products to answer questions and make suggestions.
- Stocked shelves to organize aisles in assigned department.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Accurately operated cash register to process customer payments.
- Worked well with teammates and accepted coaching from management team.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Crew Member
Trader Joe's
11.2004 - 07.2013
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Became familiar with products to answer questions and make suggestions.
- Stocked shelves to organize aisles in assigned department.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Accurately operated cash register to process customer payments.
- Worked well with teammates and accepted coaching from management team.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Operated cash register to ring up final bill and process various forms of payment.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Contributed to inventory management, minimizing food waste and controlling costs.
- Fostered positive team environment by assisting coworkers during rush periods.
- Improved team morale, leading to increased productivity and reduced turnover.
- Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Computer Operations And Programming
Cleveland Institute of Technology
Independence, OH01-1990
Associate of Science - Accounting
John Carroll University
University Heights, Ohio01-1988
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Attention to detail
- Customer engagement
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Self-discipline
Timeline
Crew Member
Trader Joe's
05.2015 - 10.2021
Crew Member
Trader Joe's
08.2013 - 05.2015
Crew Member
Trader Joe's
11.2004 - 07.2013
Computer Operations And Programming
Cleveland Institute of Technology
Associate of Science - Accounting
John Carroll University