Dynamic pharmacist with extensive experience at Valleywide Pharmacy, excelling in customer service and medication management. Achieved a significant reduction in medication errors through quality improvement initiatives. Proficient in prescription verification and drug inventory management, while fostering strong patient relationships to enhance adherence and outcomes. Committed to continuous professional development and community education.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacist
Valleywide Pharmacy and DME
02.2011 - 05.2023
Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
Educated patients about possible drug interactions and gave special administration instructions.
Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
Improved patient outcomes by providing comprehensive medication therapy management and counseling.
Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
Implemented medication therapy management programs, resulting in improved patient adherence to prescribed medications.
Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
Increased immunization rates in the community by administering vaccinations during flu season.
Improved pharmacy efficiency with implementation of innovative inventory management system, reducing waste and ensuring medication availability.
Mentored pharmacy students and interns, contributing to development of future healthcare professionals.
Streamlined prescription refill process to enhance patient convenience and adherence to medication regimens.
Educated patients on proper medication use.
Counseled patients regarding proper intake of medications.
Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
Assisted other pharmacy staff with drug inventory, purchasing and receiving.
Managed drug and supply inventories.
Reconstituted oral liquids.
Completed accurate cycle counts, inventory management and will-calls for customers.
Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
Hand counted controlled medications, measured liquids and reconstituted antibiotics.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Supervised and coached team of pharmacy technicians and trainees.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Advised patients on medication side effects and contraindications and explained proper administration.
Education
Bachelor of Science - Pharmacy
Texas Southern University
Houston, TX
Skills
Customer service and communication skills
Prescription verification
Drug inventory management
Medication dispensing
Accomplishments
Supervised team of 20 staff members.
Achieved [Result] through effectively helping with [Task].