Anthony Giwoyna
Fort Worth,TX
Summary
Experienced Operations Assistant proficient in documentation, expense tracking and recordkeeping. Successful at managing everything from maintenance to financial needs. Experienced with overseeing multiple projects simultaneously.
Versatile Operations Assistant handles all types of tasks with efficient and hardworking mindset. Manages clerical needs as well as planning events, overseeing purchasing and producing detailed reports. Bringing 19 years of related experience.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Operations Assistant Store Manager
The Home Depot
Euless, TX
05.2014 - Current
- Assisted with facility scheduling and customer service.
- Assisted operations manager with planning of routine operations and special projects.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed and maintained file system covering expenses, reports and support documentation.
- Gathered, organized and modeled data to assist management in making key decisions.
- Conducted inspections of facility and executed corrective actions to optimize safety and sanitation.
- Built and maintained relationships with affluent club members and guests.
- Understood key performance indicators and usage to drive results through factory-driven processes.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Educated staff on organizational mission and goals to help employees achieve success.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
- Conducted P&L statement analysis to improve daily operations, increase revenue and reduce costs.
Department Supervisor
The Home Depot
North Richland Hills, TX
05.2010 - 05.2014
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Managed team of [Number] employees, delegated tasks and held each employee accountable for completing assignments.
- Assisted ASM's with scheduling, interviewing and other administrative tasks associated with successfully running store.
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Receiving Manager
The Home Depot
North Richland Hills, TX
05.2007 - 05.2010
- Organized storage areas to optimize materials movements and minimize labor hours.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Enhanced performance of receiving dock associates through training, guidance and motivation.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Receiving Associate
The Home Depot
North Richland Hills, TX
04.2005 - 05.2007
- Unloaded pallets and deliveries and organized products in warehouse.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Recorded regular progress and issues with products.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Regularly reviewed invoices and double-checked orders.
- Sorted and delivered materials to different work areas and staff.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
Freight Team Associate
The Home Depot
North Richland Hills, Texas
03.2003 - 04.2005
- Loaded and unloaded trucks.
- Complied with company and legal requirements to maintain safe working environment.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Operated pallet jacks and forklifts to move freight and load trucks.
- Kept receiving dock work areas neat and tidy by removing paper, trash and debris and sweeping floors.
- Organized products to streamline packing procedures.
- Scanned items on arrival and departure to create accurate tracking records.
- Loaded and unloaded pallet load freight manually or using company-provided equipment.
- Inspected trailers before loading and after unloading, checking for unsecured items and missed cartons.
Education
High School Diploma -
Morgan School
Morgan Texas05.2002
Skills
- Flexible and Adaptable
- Decision-Making
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Dependable and Responsible
- Interpersonal Communication
- Organization and Time Management
- Attention to Detail
- Self-Motivated
- Teambuilding
Timeline
Operations Assistant Store Manager
The Home Depot
05.2014 - Current
Department Supervisor
The Home Depot
05.2010 - 05.2014
Receiving Manager
The Home Depot
05.2007 - 05.2010
Receiving Associate
The Home Depot
04.2005 - 05.2007
Freight Team Associate
The Home Depot
03.2003 - 04.2005
High School Diploma -
Morgan School