Anthony Gobin
Colorado Springs,CO
Summary
I enjoy learning new skills and refreshing with new discoveries to expand life and work skills. Successful at completing new installations, updates and configuration of OS and network components. Experienced in setting up devices, troubleshooting issues, and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Often the go to person for critical thinking tasks attributed to the ability to see multiple paths to goal.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Data Center Technician
State of Colorado Governor’s Office of Information Technology
2021.09 - 2022.12
- Lead quarterly and monthly access audits single handedly.
- Monitored rack hardware power usage to evaluate proper configuration and limitations.
- Published data center quarterly and monthly access list audit process.
- Created DCIM equipment configuration scripts for multiple datacenter locations.
- Installed and managed structured cabling infrastructure.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Recorded received products into spreadsheet using asset tags information, product manufacturer, model and serial number.
- Dressed and labeled cables for easy identification and traceability.
- Identified and reported problem devices and replaced defective parts.
- Accepted tasks and documented status using ticketing system, time reports and email.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Created command line interface scripts and PowerShell scripts to confirm open ports between work stations and access control servers.
Computer Operator II
State of Colorado Governor’s Office of Information Technology
2020.05 - 2021.09
- Configured Schneider Electric Data Center Enterprise software, created alarms, and thresholds to directly report to dedicated workstation and team email
- Traveled to 2 locations to manage multi-site systems and networks.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Created and improved access control standards team-wide.
Computer Operator I
State Of Colorado Governor’s Office Of Information Technology
2019.04 - 2020.06
- Monitored environmental conditions on premises hourly.
- Completed remote hands for multiple agencies across Colorado.
- Distributed work tickets among access management administration.
- Responded and executed emergency procedures to prevent loss of IT equipment due to overheating.
- Created and organized Google team drive to allow for paperless operations, effectively eliminated 10 paper forms and spearheaded work from home capability.
- Migrated legacy storage to newly created Google drive
- Created shift calendar to improve data center team coordination.
- Removed hundreds of unused cable from underneath raised floor.
Squadron Aviation Resource Manager 9 ATKS
USAF
2015.12 - 2016.10
- Assigned additional duties of emergency management, and IT asset manager.
- Ran daily, weekly, and monthly crew member aviation reports for 70 members within squadron keeping all inputs accurate and up to date
- Logged daily accomplishments and hours flown of aircrew
- Verified aircrew members were qualified to fly and current on required flying tasks before every flight, up to 20 members at time within five minutes.
- Created vital excel based reports using macros, reducing 21-hour tasks into six hours and reducing 3 documents into one.
- Created Standard Operation Procedures and Emergency Operation Procedures
- Documents created assisted in accurately verifying aircrew members flying status.
- Created emergency operation procedures
- Responsible for coordinating and tasking emergency teams, leading to safety of squadron members.
- Maintained electronic records on squadrons share drive.
- Worked with multiple countries in day to day procedures.
- Shared NOTAMS and airspace restrictions page knowledge with aircrew as much as possible.
- Assumed TOP3 duties upon squadron scheduling issue, preventing daily missions from delaying or canceling.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Self-motivated, with a strong sense of personal responsibility
- Strengthened communication skills through regular interactions with others
Wing Airspace Scheduler 49 OSS
USAF
2013.04 - 2015.12
- Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings to senior wing scheduler or in weekly meetings.
- Checked and researched Letters of Agreement relevant to planning and applied knowledge to address concerns or enhance department operations.
- Read NOTAM and WSMR airspace maps and technical drawings for use by pilots, ground forces, and testing missions.
- Became office subject matter expert within two months by quickly learned new skills and appling them to daily tasks, improving efficiency, productivity, and form formats.
- Demonstrated respect, friendliness, willingness to help wherever needed, and critical thinking to evaluate solutions and make decisions.
Host Aviation Manger 49 OSS
USAF
2012.08 - 2013.04
- Upheld PII and HIPPA policies
- Provided customer service via phone calls, emails, and personal meetings on daily basis
- Audited 400+ aircrew members flight record folders for errors and achievements to ensure aviation pay was distributed accurately and punctually
- Maintained local aviation resource management database to provide seamless transition between global system
- Generated and audited daily, weekly, monthly and annual reports for all aircrew records
- Issued aeronautical orders designating their aircraft, qualifications, and years of experience
- Lead 10-man groups maintaining facility cleanliness
- Became qualified to assist in search and recovery efforts and learned proper handling of biohazard material
- Paid attention to detail while completing assignments
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Education
Bachelor of Science - Cyber Security Focus in Information Assurance
12.2021
- Relevant Coursework: Security Architecture, IT management strategy, Vulnerability assessment and management, Advanced Networking, Data driven statistics, and Security compliance.
Skills
- Data Center Certified Associate
- Managing simultaneous projects to completion proving time management skills and ability to deal with multiple priorities and deadlines
- Planning Processes
- Reading Comprehension
- Continually furthering professional development by proactively learning
- Structured Cabling
- Network Topology
- Ticket Changes
- Electronic records management and tracking
- Proven ability to consistently deliver superior customer service
- Good working knowledge of Microsoft Office Suite and Google Suite
- Excellent written and verbal communication skills
- Critical Thinking
- Experienced in wiring and configuring devices over multiple subnets
Accomplishments
Distinguished graduate of Aviation resource school scoring 98% across all tests.
Certification
Data Center Certified Technician
https://schneider.efrontlearning.com/certificates/serial/373574ce204148b2c6e2fef7ef6554d5
TestOut PC Pro Certification
https://certification.testout.com/verifycert/6-1C6-VPNVM
Timeline
Data Center Technician - State of Colorado Governor’s Office of Information Technology
2021.09 - 2022.12
Computer Operator II - State of Colorado Governor’s Office of Information Technology
2020.05 - 2021.09
Computer Operator I - State Of Colorado Governor’s Office Of Information Technology
2019.04 - 2020.06
Squadron Aviation Resource Manager 9 ATKS - USAF
2015.12 - 2016.10
Wing Airspace Scheduler 49 OSS - USAF
2013.04 - 2015.12
Host Aviation Manger 49 OSS - USAF
2012.08 - 2013.04
Colorado Technical University - Bachelor of Science, Cyber Security Focus in Information Assurance
Data Center Certified Technician
https://schneider.efrontlearning.com/certificates/serial/373574ce204148b2c6e2fef7ef6554d5
TestOut PC Pro Certification
https://certification.testout.com/verifycert/6-1C6-VPNVM
3D Printing, Mechanic, Home Builder, Game Development
Effectively self taught how to draft and produce 3D prints with 3D computer graphics software.
Maintain personal and family vehicles at home. Currently reading how to breach older car control modules to modify its behavior at the source code. Interested in learning security vulnerabilities and how to defend against them within the growing industry of smart cars.
Terminated network cables in existing and new construction projects in order to keep as many devices as possible hardwired. Actively demoing and refinishing basement and kitchen. Repaired homes affected by hurricane Katrina in 2005.
Building games with Unreal Engine while expanding knowledge of C++.
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