Anthony Goddard
Phoenix,AZ
Summary
Proven expertise in customer service and cash handling, honed at McDonald's Restaurant, where I significantly enhanced customer satisfaction through exceptional service and accurate transactions. Skilled in POS system operations and merchandise restocking, I consistently contributed to workplace efficiency and positive customer feedback, demonstrating a strong work ethic and integrity. Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction. Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
5
5
years of professional experience
Work History
Cashier/Service Crew Member
McDonald's Restaurant
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Glass Installation
Venus Manufacturing
05.2022 - 05.2024
- Developed a reputation for excellence in glass installation, resulting in repeat business from satisfied clients and word-of-mouth referrals.
- Enhanced team productivity by providing ongoing training on industry best practices and new techniques in glass installation.
- Assisted in training new team members on company policies, procedures, and essential skills required for successful auto glass installation work.
- Improved glass installation efficiency by using advanced cutting and shaping techniques.
- Continuously improved skills through ongoing training, staying up-to-date on industry trends and best practices for glass installation techniques.
- Demonstrated commitment to safety protocols while operating cutting tools, drills, and other equipment for glass installation work.
- Improved customer satisfaction by providing timely and accurate glass installation services.
- Increased productivity by effectively utilizing tools and equipment specific to the glass installation trade.
- Enhanced project efficiency by streamlining glass installation processes and optimizing team workflow.
- Constructed and installed metal sashes and moldings for glass installation using aluminum or steel framing.
Landscape Specialist
Greenscapes Landcare
04.2020 - 04.2022
- Improved safety standards within work environments by adhering to industry guidelines and training employees on best practices.
- Optimized space utilization in outdoor areas by creating functional seating zones using hardscape elements like pavers, benches, retaining walls.
- Contributed to environmental conservation efforts by incorporating native plant species into landscape designs.
- Educated clients on proper plant care techniques, resulting in improved landscape appearance over time.
- Mentored junior staff members on landscaping techniques and industry best practices, fostering a positive work environment conducive to learning and growth.
- Increased client satisfaction by providing timely and professional maintenance services, including pruning, mowing, and fertilization.
- Performed regular maintenance tasks such as mulching, weeding, trimming hedges for well-kept landscapes that exceeded client expectations.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
Education
High School Diploma -
Kirtland Central High School
Kirtland, NM05-2002
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cash Register Operation
- Order Taking
- Merchandise Restocking
- POS system operations
Timeline
Cashier/Service Crew Member
McDonald's Restaurant
06.2024 - Current
Glass Installation
Venus Manufacturing
05.2022 - 05.2024
Landscape Specialist
Greenscapes Landcare
04.2020 - 04.2022
High School Diploma -
Kirtland Central High School
Similar Profiles
Grecia CoronadoGrecia Coronado
Fast Food Cashier at McDonald's RestaurantFast Food Cashier at McDonald's Restaurant
Andrew RorabaughAndrew Rorabaugh
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant
Steven CruzSteven Cruz
Area Supervisor at McDonald's RestaurantArea Supervisor at McDonald's Restaurant
Jovani ReyesJovani Reyes
Crew Team Member at McDonald's RestaurantCrew Team Member at McDonald's Restaurant
Guru ChalicheemalaGuru Chalicheemala
Automation and Control Systems Engineer at Express ScriptsAutomation and Control Systems Engineer at Express Scripts